Dirk and Carolyn went out of their way to help us when their was a minor flood in their bathroom. They got us a different place to stay for one night, had someone pick us up from airport and take us to new place then moved our luggage the next day. Location in Picadilly is great. Literally steps from the subway which is direct to heathrow and hop on hop off stops in front. A little noisy in room at night from the street but it is a city. Can’t ask for better access to the sites and dining. You can’t go wrong staying here. 7 people fit comfortably- pull out couch was so - so. We definitely would rent again
Me and my family went to London for our first family trip! Got a best choice to stay in Piccadilly apartment over a hotel -we had a guest manager who was always on stand by and very responsive to our queries. They even granted our late check out for free for us to bridge our departure time. The place was perfect; huge for 6 guests, was very homey and comfortable! We never had problems where to go next since the location was also perfect; from stores, good restaurants and to our favourite destinations. We were able to complete our itinerary with the help of our guest manager and Carolyn. Thank you so much and will definitely stay here again hopefully soon!
This is a big enough apartment for 5 people stay which locates at the very city center of London. There is room managers to help guests check in and introduce things about living. The apartment has anything for normal stay. Very convinent apartment to choose for tourism.
Caroline is very kind, well planning and easy going. The apartment was perfect and spacious.The bed was comfy, we wish we could have stayed longer. The kitchen is well equipped and the bathroom is clean. The apartment is located on the main street where everything is very close by foot like 2 minutes walk to metro and bus stop, cafe, and supermarket. And it only takes 5 minutes walk to the main shopping street where we stayed for 7 days, mainly for business trip. We highly recommend this apartment for someone who enjoy shopping.
I spent three nights with my two children, ages 18 & 20, and my parents. The location of this apartment can not be topped. Located right in Piccadilly, with the underground just steps away and the hop-on-hop-off bus stop at the apartment doorstep. Some reviewers mentioned the noise; we did not find this to be a problem. Yes, there is street noise, but not to the point that it kept us awake. In fact, I think it added to the excitement of the city. Our check-in was a bit rushed, but we were able to figure out the functionality of the appliances and equipment within the apartment. There was a plumbing issue throughout our stay, but the owners were quick to remedy the situation. Not a luxury apartment, but well appointed; I would stay here again.