On arrival the main entrance looks OK if a bit tired. But our room was truly awful, the fan in the bathroom sounded as if the bearings were completely shot.The radiator was barely warm, 0 degrees outside, there is no double glazing providing no insulation at all, also does not contain the very loud road noise.
There are no bedside lights and the one desk light did not work, the entrance light is on a short push timer, we couldn't put on the bathroom light because of the screeching fan. There is no telephone in the room, no hair-dryer or any tea and coffee making facilities. I was presented with a full size kettle and two cups when I went to the reception and asked about a cup of coffee.
The bar did not open and I must admit we did not try breakfast a combination in not wanting to risk it judging by the cleanliness of our room and after getting very little sleep due to the fact that we could hear a radio playing throughout the whole night! We just wanted to leave.
The one positive, being the bed that was comfortable and clean, which could not be said for the rest of the room dust and fluff everywhere. The bathroom was limited two small towels no hand towels or bath mats, no toiletries or even a glass in the bathroom. (Although I would not trust drinking the water, there are a number of small sinks in the corridors labelled "drinking water").
I suspect that the hotel is primarily in use for DHSS as I really cannot see anybody ever recommending or returning to the hotel of their free will. I have stayed in hotels of all standards all over the world, this one ranks easily as amongst the worst I have had the misfortune to stay in.
Like another reviewer we had room 15, that is one of the more "expensive" rooms as it is on-suite. The whole hotel smelt of cigarette smoke.
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