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“Excellent stay, lovely staff and a great location”

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Premier Inn London Greenwich Hotel
Ranked #168 of 1,068 Hotels in London
Certificate of Excellence
United Kingdom
Level 5 Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent stay, lovely staff and a great location”
Reviewed 12 July 2014

This hotel is easily accessible from central London using the tube/DLR (the hotel is located between Deptford Bridge and Greenwich). Took us about 30-35 mins from Kings Cross. Easy to find as about 5 mins walk from either stop. Greenwich is also a good place to take the time to explore - we took the bus, from outside the hotel, along to Greenwich then walked around Greenwich Park - up to the Royal Observatory and then down to the Cutty Sark. The staff were all very welcoming at the hotel and everything went smoothly during our stay. Breakfast was also very good.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Corundum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reading, United Kingdom
1 review
Reviewed 12 July 2014

A well presented , convenient , well facilitated , good value hotel with excellent staff. And , as a coeliac , gluten free food wasn't an issue which is reassuring when travelling . Overall , highly recommended .

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth England
Level 6 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 11 July 2014

Stayed for one night to attend a concert at the O2 arena, hotel itself was great room clean tidy bed fantastic and friendly welcome.The reason for the poor rating was the fact that the parking arrangements were not explained clearly which resulted in me displaying my permit but parking in the wrong place this ended up with a £60 fine which made it a very dear nights stay. The duty manager was of no real help just insisting I was told where to park even though he was not there when I checked in. "Sorry nothing I can do" Be aware if you stay here

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin_Diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Greenwich Hotel, responded to this review, 12 July 2014
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 July 2014

From Reception staff to housekeepers and restaurant waiting staff all were so warm happy and welcoming. Amazing food dinner & b/fast, gorgeous decor . Short walk to town centre & station & DLR. THANKS

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bologna
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 July 2014

I recently stayed for one night in a business trip. We were five and booked two twin rooms and one single room. At the reception, they told us we booked three doubles but they were kind enough to say they could arrange for the extra bed. We got to our rooms and discovered they were actually twin rooms as requested (not very professional but in the end we got what we asked for, so OK). Being on a businees trip, separate receipts were a must for us. We got a receipit for a single room being billed as a double to Mr. XXX and a non-existant Mrs. XXX (!!!), while for a twin we asked for two receipts and we simply got two copies of the same receipt with only one name on it and apparently just one guest (but two breakfasts charged!).
Any request for correction lead simply to the answer: "yes, I can do that!" followed by "no, the system won't allow me to do that". Looked like receptionists had not any kind of experience in their jobs.

Apart from these incredible flaws in service, rooms and bathrooms are nice and quite large, modern and clean.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank MG2505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 July 2014

nice hotel, lovely breakfast, rooms were clean as were public areas. Arrived way too early for check in but was allocated a room within minutes. had slight issue which was completely resolved to my satisfaction, would definitely return.

  • Stayed February 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank yvette113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamloops
Level 2 Contributor
2 reviews
Reviewed 8 July 2014

We were looking for an inexpensive London hotel close to the O2 for a concert. We booked 2 rooms...one for 2 adults and the other for 2 adults and 2 kids ages 10 and 7. We found the Premier Inn very clean and breakfast was a great value. Location is not perfect....would recommend the Greenwich station over Deptford Bridge, which felt a bit seeder although both were just a 10-15 minute walk. Our Zones 1 and 2 Travelcard worked for both the train and DLR into
London. Walk to the waterfront and the Cutty Sark was about 20-25 minutes. Would definitely stay here again if looking for a good budget hotel close to London.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonja T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Greenwich Hotel

Property: Premier Inn London Greenwich Hotel
Address: 43-81 Greenwich High Road, London SE10 8JL, England
Region: United Kingdom > England > London
Amenities:
Restaurant Wheelchair access
Hotel Style:
#14 Best Value Hotel in London
#66 Romantic Hotel in London
#79 Family Hotel in London
#182 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Greenwich Hotel 3*
Number of rooms: 156
Official Description (provided by the hotel):
Minutes from the Royal Observatory, Cutty Sark and the panoramic views from Greenwich Park ... more   less 
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Also Known As:
Premier Inn London Greenwich Hotel London

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