I can only echo a reviewer from a week ago and wish I had looked at the review on this site before travelling. We usually check hotels on trip advisor but previous positive experiences led us to believe that Premier Inn is a reliable brand and we had no concerns. We have never stayed in this Premier Inn before and arrived early evening after a long and tiring drive from Somerset to go to see Monty Python at the O2. We had booked the underground parking weeks in advance and paid the very reasonable charge on arrival. The pillar next to where we parked was marked Premier Inn and we accidentally parked in the wrong space 2 spaces away from our Premier Inn reserved space. The Premier Inn payment slip was clearly displayed in the window and yet when we came down in the morning, we were shocked to find a parking ticket. It was not made clear enough to us by the reception staff that there was a strong risk of being ticketed if we were incorrectly parked. It seems completely unreasonable to us that the parking attendant booked the car without informing the Premier Inn reception and requesting we move the vehicle into our empty reserved space. The car park was virtually empty at the time of parking. We have contacted Premier Inn customer services to raise this issue; in our view, they should make it much clearer to visitors to take care to park in the allocated spaces and should also improve their signage. Finally, since the ticket was given at 21:19 on a Saturday evening in a virtually empty underground car park with a clearly displayed parking permit for Premier Inn, we can only assume that London Parking solutions attendants are deliberately targeting visitors who make this mistake and that Premier Inn are happy for them to do so. It is a great shame because the hotel is good and the room was excellent.
- Official Description (provided by the hotel):
- Minutes from the Royal Observatory, Cutty Sark and the panoramic views from Greenwich Park ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Greenwich Hotel London