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manolismagdalis
Bristol, United Kingdom

Great stay!

5.0 of 5 bubblesReviewed 7 Sept 2019
The biggest rooms for that price I have seen in central London. Very friendly And helpful staff. Beautiful interiors! The price was amazing for such a night! Definitely recommended and definitely going booking again!
Date of stay: August 2019
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Jurys Inn
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Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this review
Responded 9 Sept 2019
Dear manolismagdalis

Thank you for taking the time to leave a review on TripAdvisor.
As you highlighted, our bedrooms are much bigger than the average London property. This make our hotel the perfect choice whether visiting on business or coming to the capital for shopping. We are also only a 5 minute walk from the tube station making the full of London very accessible.

Best regards,
Andy Bellamy
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2,826 - 2,831 of 3,258 reviews
Reviewed 7 September 2019

The reception staff were helpful. The rooms were really nice. The bathrooms were lovely, very sleek. The only negative I noticed was the shower door was letting water out of the shower when it was being used.

Date of stay: August 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank Esther9108
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear Esther9108

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2019

Great hotel, clean, friendly staff and good views. Nice and close to some great sights of London. I walked to St. Catherines dock for a lovely evening. The room was spacious and very comfortable. ....

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank cv459979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear cv459979

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

Upon checking-in we were given a room that was not what we requested. We had booked a room with floor to ceiling windows as seen on the website when booking. The day manager took me to visit three other rooms and we were ultimately given a room meeting our expectations. He was very professional and we were very happy with his response to our issue.

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank coopernyc2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear coopernyc2019

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

Very friendly staff. The room was quite nice, though a bit too brown, they might want to lighten the furnishings a bit. Very comfortable though, slept amazingly, good views, good bathroom. I requested a high floor room and I had just that! Looks like a kid had scribbled on the wall which I did have to assure that it wasn’t me! But overall a really great stay and well worth the price, particularly for London. Thank you!

Date of stay: September 2019
Trip type: Travelled solo
1  Thank Aimeeloulou32
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear Aimeeloulou32

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019 via mobile

What a shame ! I have used this hotel weekly for four years and since takeover the decline in service and quality has been astounding. It is no longer so clean, in places it looks shabby, the staff are not as helpful.

Date of stay: September 2019
Trip type: Travelled on business
1  Thank Keith B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear Keith B

Thank you for taking the time to leave a review on TripAdvisor.
We strive to give outstanding service to all our guests and your feedback will help to improve the way we work.
In addition, we will soon begin a complete refurbishment of the hotel to further enhance our guests experience.

Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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