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Anjani M

Excellent Hotel - Great Spa, Pool and Gym Facilities

5.0 of 5 bubblesReviewed 13 Sept 2019
We stayed as a family for an overnight trip to London. The hotel had two double beds, which was great for a family of four. We used the pool and gym, and was great. Dinner and Breakfast was good. Room was spacious with bath and shower.
Date of stay: September 2019
Room Tip: Floor 12 to 14 has a great view of London
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Reviews (3,305)
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Reviewed 10 September 2019

Room was poorly serviced and a coffee cup broken by staff not fully cleared up. Nespresso capsule not replaced.even after speaking to staff only half of jobs done.
Drinks and food in the bar was expensive.

Date of stay: August 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank ik587655
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 12 September 2019

Dear ik587655

Thank you for taking the time to leave a review on TripAdvisor.
We strive to give outstanding service to all our guests and your feedback will help to improve the way we work.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2019 via mobile

Modern, spacious and very clean bedrooms with an absolutely unbelievable view!! The pool area was just unreal. All bar staff were very friendly and helpful. Check in was easy and welcoming. I cannot fault it.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank carlsxo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 12 September 2019

Dear carlsxo

Thank you for taking the time to leave a review on TripAdvisor.
We strive to give outstanding service to all our guests and the bar team will be delighted to hear that you have recognised them.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2019

I lucked-in on this hotel on Late Rooms and got a great deal. It was well worth the £108 I paid but I’m not sure I’d want to pay much more. It’s a great business hotel, well appointed; complimentary tea, coffee & water in the room along with bathroom stuff. But it’s a bit impersonal for a proper luxury stay.

Date of stay: September 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank elizabethG7803LD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 12 September 2019

Dear elizabethG7803LD

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2019

Stayed here on business, very friendly helpful staff and very comfortable rooms. Despite being in the middle of London it is in a quiet area making the hotel very quiet.

I would totally recommend staying here!

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank Richard W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 12 September 2019

Dear Richard W

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2019

Very good hotel at an ideal location for a London trip. We spent 4 nights there and had an excellent room for us (family of three). Breakfast was great and the swimming pool absolutely needed after sight seeing in a 33°C heat.

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank thlindner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 9 September 2019

Dear thlindner

Thank you for taking the time to leave a review on TripAdvisor.
I am delighted to hear that you had a great stay with us and have chosen to mention our breakfast and swimming pool as the high points.

We hope you see you again soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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