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Reviewed 28 October 2019

Location isn't great in the rainy season as tube stations all seem to be 10 minute walk and the hotel don't supply umbrella's.

Spa area is really nice and always quiet and not over loaded. Social areas also seemed nice but a lot of wasted space.

Rooms fairly basic, and need a touch of TLC and toiletries are cheap but overall the hotel met expectations.

Date of stay: October 2019
Trip type: Travelled on business
2  Thank Adam N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 30 October 2019

Dear Adam N

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2019

When we arrived toilet was not clean (urine was on the toilet seat). The bed was hard and it felt like sleeping on the floor. Never had such pain in the back like after this stay. Additionally there wasn't water anymore. Stopped when I had a shower. We didn't get informed and called the reception several times to get an information. Took an hour till I was able to finish the shower. My skin showed an allergical reaction after having the shower cream 1 hour on it. Worst hotel stay ever.

Date of stay: October 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank Katharina M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2019

Good hotel, located 4 min walk from tower hill tube, good pubs and cafes nearby on leman st. Also 4 min to Aldgate east with easy connections to most city venues. Friendly staff, excellent amenities spa and pool, very quiet rooms but needed power sockets and usb charging next to bed not just on table. Clean and comfy beds, good a/c. High floors have good views. Panoramic elevators. Room decor a bit dark wood, but the rest is modern and spacious.

Date of stay: October 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank Erez G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 30 October 2019

Dear E-Haifa

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2019

Great location, large and beautifully equipped rooms, very good service. Excellent value for money. I would recommend this for any business or leisure trip. The showers are a bit strange but can get used to.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank mariomunich582019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2019

Near Tower Bridge, close to 2 underground station. Nice breakfast choice, big and spacious rooms. Unfortunately the pool is shared with a health/fitness club and therefore the acces is restricted for children at times when you actually want to go there,

Date of stay: April 2019
2  Thank mjanser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leonardo_TowerBridge, General Manager at Leonardo Royal Hotel London Tower Bridge, responded to this reviewResponded 28 October 2019

Dear mjanser

Thank you for taking the time to leave a review on TripAdvisor.
We are delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.


Best regards,
Andy Bellamy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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