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“Very pleasant hotel”

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The Montcalm at the Brewery London City
Ranked #83 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 6 May 2014

The staff at the Montcalm are very helpful and friendly. Lovely toiletries in the room and super bed linen and towels. The breakfast at the Jugged Hare was very good.

My only criticism would be that it was rather difficult to find one's way through the maze of corridors.The sign posting in the corridors could be better.

  • Stayed: May 2014, travelled on business
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Thank AnonymousKingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 7 May 2014

Dear Kingston,

Thank you for taking your valued time to share your review following your stay with us at the Montcalm London City.

The Montcalm London City is built within a listed property; it used to be the Whitbread Brewery. So its quirky layout is due to its original features, this, together with our modern décor, gives our property a charm which is unique.

I would like to thank you once again for your lovely comments about our team and property and we can't wait to welcome you back.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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2,520 - 2,526 of 2,800 reviews

Reviewed 5 May 2014 via mobile

Don't actually need to say anything else apart from wow. What an amazing stay! Can't fault this hotel in the slightest. From first walking through the door the staff couldn't have been any nicer and went out of their was to make us feel really welcome . The visit was for an anniversary and they upgraded our room, which made our weekend that extra bit special. The rooms are super nice with everything you could need and the beds are so comfortable! I literally could go on and on about how amazing this place is. Defo recommend it and hopefully one day ill be back to enjoy the five star experience!

Stayed: May 2014
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 7 May 2014

Dear David,

Thank you for taking the time to leave such a great comment on this forum. It was great to have you here with us.

Our team here ensures that our guests receive just the best of service, with attention to detail and that special something that defines us who we are; as we are giving our best in every way to ensure our guests are leaving with delightful memories.

We are looking forward to your return visit to pamper you and your family once more with our great hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

This has quickly become the number one place for us to stay in London. We discovered it in December and have been back several times since. Staff are exceptionally professional and friendly. I also think it is very good value for money. A first class hotel which I will be booking next time I am in London.

Mr Abbotts

  • Stayed: May 2014
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Thank Samuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 7 May 2014

Dear Mr Abbotts,

Thank you for sharing you lovely review following your recent stay with us.

On behalf of entire Montcalm London City Team, I would like to thank you once again for your lovely comments about our team and property and we are looking forward to your return visit to pamper you ones more with great hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Everything from the welcoming staff to the beautiful rooms is pleasant at the Montcalm.
Experience an impeccable service, very good food and good sized room. Hermes toiletries + all mod cons. Highly recommended !

  • Stayed: March 2014, travelled on business
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Thank AnnaFrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 7 May 2014

Dear Anna,

I am delighted to learn you had a wonderful stay with us. It is always a great pleasure to receive positive feedback.

Thank you for your recommendations and I am sure that your recent visit will encourage you further to stay with us on the regular basis and we are looking forward to pamper you once again and make you feel like home.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Our stay here for the, first time was a great choice the staff are so helpful and knowledgeable, nothing was too much bother for them, the rooms were well proportioned with some nice touches of fresh fruit and little mints placed on your pillow in the evening. What a fantastic hotel in which I will be staying next time I am in London.

  • Stayed: May 2014, travelled with family
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Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 7 May 2014

Dear Peter,

Thank you for taking your valuable time to share your thoughts following your recent stay with us.

We are very happy, that the Montcalm London City with its facilities and services were up to your satisfaction and that you enjoyed your stay.

We are looking forward to your return visit to pamper you ones more with great hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

Really cannot fault this hotel, everything from checking in, to being taken to our room and being shown how everything worked! Shame you can't award more stars! Little touches like apples in the room, to having the bed turned down with sweets on your pillow! And slippers put by the bed. Felt like a queen. I will definitely recommend this hotel and will be back.

  • Stayed: May 2014, travelled as a couple
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Thank Sam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 5 May 2014

Dear Sam

Thank you for such a wonderful review!

I am thrilled to read that you had a great stay and your expectations were met by our professional team here at the Montcalm London City.

Our team here ensures that our guests receive just the best of service, with attention to detail and that special something that defines us who we are; as we are giving our best in every way to ensure our guests are leaving with delightful memories.

We can’t wait to welcome you back to the Montcalm London City.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

Stayed in London for my wife's birthday. Off to the west end to see a show and so overall experience for the weekend was key. There isn't parking but it is next to barbican centre and parking for 24hrs is reasonable but surprisingly close to hotel.

From the porter who saw us arrive to relieve us of our baggage, then upgrade room with a wrapped present of a birthday cake for my wife, all added to lovely touches. Even returning from show the porter welcomed us by name making us feel a little special.

Though close to tube stations, because of the weather we walked everywhere, to covent gardens, Westminster, by the river and back, location is spot on!

Room is very nice, amenities outstanding and shame we couldn't stay longer. Would we go again? .... Absolutely!

Stayed: May 2014, travelled as a couple
Thank JJMcDonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 5 May 2014

Dear Guest

I am thrilled to learn that you have chosen our hotel to celebrate your wife’s birthday and we have made this special occasion a memorable one and the hotel team has managed to meet your expectations.

It is with pleasure to hear that our staff made your stay so enjoyable and the surprise to been upgraded to a Club Room with some special amenities was met with your astonishment.

Our team here ensures that our guests receive just the best of service, with attention to detail and that special something that defines us who we are; as we are giving our best in every way to ensure our guests are leaving with delightful memories.

We are looking forward to your return visit to pamper you once more with our great hospitality.


Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Montcalm at the Brewery London City

Address: 52 Chiswell Street, London EC1Y 4SA, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in London
#42 Business Hotel in London
#77 Luxury Hotel in London
Price Range: £109 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm at the Brewery London City 5*
Number of rooms: 12
Official Description (provided by the hotel):
As one of London's most notable hotels, The Montcalm at The Brewery London City is essentially the spot to be in London. Positioned in the very heart of the city of London, The Montcalm at The Brewery London City is a five star hotel set within an historic listed building and comes complete with its very own gourmet gastropub, The Jugged Hare. Formerly the site of Whitbread & Co, Britain's first purpose-built mass production brewery, the original building dates back from as early at 1750 when Samuel Whitbread moved his brewing operations to Chiswell Street on the 'eastern rim of Georgian London,' now the fashionable Barbican. With state-of-the-art business conference facilities plus excellent transport links - the hotel is conveniently located close to three Underground stations - The Montcalm at The Brewery London City makes the perfect meeting venue, accommodating from 2 up to 150 delegates. And of course it offers luxurious suites, deluxe studios and City or Club rooms as well as acclaimed English cuisine at the Chiswell Street Dining Rooms. ... more   less 
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Also Known As:
The Montcalm At The Brewery London City Hotel London

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