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“Great hotel....shame about the beds”

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The Montcalm at the Brewery London City
Ranked #79 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 15 May 2014

Stayed there a couple of times recently and it is my hotel of choice in the area. Great value if you can access a good corporate or discount rate. Bit quirky inside.....as can often be the case with hotels converted from buildings that had a former use. Only downside is bed......far too soft to the extent that if you lie one one side of the double you fell like a rolling off. Stayed there twice with same experience. I'm not petite so wondered if something to do with my size, but colleague had same experience. If you are sting there be sure to lie in the middles of the double bed!

  • Stayed: May 2014, travelled on business
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Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 16 May 2014

Dear Paul,

Thank you very much for sharing your hotel experience with us and I am truly happy that you had another enjoyable stay at the Montcalm London City.

On behalf of entire Montcalm London City Team, I would like to thank you once again for your lovely comments about our team and property and we are looking forward to your return visit to pamper you ones more with great hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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2,446 - 2,452 of 2,747 reviews

Reviewed 15 May 2014

Lovely hotel in a really interesting period building. Very helpful and friendly staff and excellent quality rooms which were clean, spacious and quiet. Located at the Barbican also made it easy to have as a base for exploring London. Breakfast was great as well. Thank you

  • Stayed: May 2014, travelled as a couple
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Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 16 May 2014

Dear Rebecca,

Thank you for taking your valued time to share your review following your stay with us at the Montcalm London City.

It’s always a great pleasure to receive valuable feedback. Our team here at the Montcalm London City consistently makes every effort to provide an excellent service to all our guests.

I would like to thank you once again for your lovely comments about our team and property and we can't wait to welcome you back.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

Having stayed here several times I've found it a good place to stay, if not a little pricey. Navigating to room can be difficult but staff are on hand to walk you to your room. Not the best view from toons but inside they have everything you could need. Will stay again.

Stayed: March 2014, travelled on business
Thank marvinguye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 14 May 2014

Dear guest,

Thank you for choosing The Montcalm London City for your recent stay and I really appreciate that you took the time to leave your comments regarding the same.
I am thrilled to learn that you had a great stay and that we have already won you over as a returning guest.
We can’t wait to welcome you back in a near future.

Kind regards,

Sabine

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Reviewed 13 May 2014

totally spoilt from the moment we entered reception,not one downside. the staff were brilliant and polite throughout,will recommend to everyone.the only downside was the fact that we only stayed one night,and the jugged hare was also a very nice place to enjoy the ambience of this hotel set in the old whitbread brewery

Room Tip: any room in this wnderful hotel
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  • Stayed: May 2014, travelled as a couple
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1  Thank nolightynolikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 14 May 2014

Dear guest,

Thank you so much for this wonderful review.
It was certainly a pleasure to spoil you.
I have passed your comments to the team who was thrilled to learn that you had such a great time with us.
We hope to see you again soon.

Kind regards,

Sabine

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Reviewed 13 May 2014

We had an incredible stay at The Montcalm and would recommend it to anyone who wants a special, highly functional and gorgeous looking hotel for any occasion. It was my partner's birthday and for that alone we got upgraded to a suite. The staff were absolutely charming from the man who took our bags from the taxi, to the receptionist who spoke to us about our plans with interest and suggestions, to the concierge and room service delivery man - everyone was so friendly, polite and professional. The hotel is fitted out to an incredible standard, the Jugged Hare restaurant next door serves outstanding food and it was the smoothest hotel stay we've ever had. I cannot wait to go back and will be doing so every few months just for a break away in style.

  • Stayed: May 2014, travelled as a couple
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Thank Verity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 14 May 2014

Dear Verity,

Thank you for taking the time to share your experience on this website.
I am pleased to learn that our team was able to surpass your expectations. They work very hard in order to make sure that each guest feels unique and taken care off.
We hope that you will give us the pleasure of welcoming you back very soon.

Kind regards,

Sabine

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Reviewed 13 May 2014

Very nice boutique style hotel. High quality renovation of an old brewery. Rooms are a good size, with comfortable beds and nice bathrooms. Easy walk to the financial district, connections to the tube (Liverpool Street Station), Brick Lane, etc

  • Stayed: May 2014, travelled as a couple
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Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 14 May 2014

Dear Gary,

Thank you for leaving your comments on this forum.
Your comments have been shared with the team who was happy to know that you enjoyed your stay with us.

See you again soon.

Kind regards,

Sabine

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Reviewed 13 May 2014

A nice hotel set in an old brewery. The entrance is very nice and you are welcomed by a 'butler'. The staff are very friendly and polite. Luxury feeling with Hermes shampoo and soap, pillow spray every night, good quality hair dryer etc. 24 hour hours roomservice available. Comfortable beds.. And we had a good price because I found a deal on Hotels.com.

  • Stayed: May 2014, travelled with friends
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Thank BMA60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 14 May 2014

Dear guest,

Thank you so much for taking the time to share your opinion here.
Our team works hard to ensure that all our guests feel welcomed.
We hope to see you again in a near future.

Kind regards,

Sabine

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Montcalm at the Brewery London City

Address: 52 Chiswell Street, London EC1Y 4SA, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in London
#37 Family Hotel in London
#42 Business Hotel in London
#76 Luxury Hotel in London
Price Range: £121 - £312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm at the Brewery London City 5*
Number of rooms: 12
Official Description (provided by the hotel):
As one of London's most notable hotels, The Montcalm at The Brewery London City is essentially the spot to be in London. Positioned in the very heart of the city of London, The Montcalm at The Brewery London City is a five star hotel set within an historic listed building and comes complete with its very own gourmet gastropub, The Jugged Hare. Formerly the site of Whitbread & Co, Britain's first purpose-built mass production brewery, the original building dates back from as early at 1750 when Samuel Whitbread moved his brewing operations to Chiswell Street on the 'eastern rim of Georgian London,' now the fashionable Barbican. With state-of-the-art business conference facilities plus excellent transport links - the hotel is conveniently located close to three Underground stations - The Montcalm at The Brewery London City makes the perfect meeting venue, accommodating from 2 up to 150 delegates. And of course it offers luxurious suites, deluxe studios and City or Club rooms as well as acclaimed English cuisine at the Chiswell Street Dining Rooms. ... more   less 
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Also Known As:
The Montcalm At The Brewery London City Hotel London

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