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“Fantastic service, beautiful hotel”

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The Montcalm at the Brewery London City
Ranked #82 of 1,088 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Fantastic service, beautiful hotel”
5 of 5 bubbles Reviewed 16 May 2014

This is a beautiful hotel in an amazing building. The staff cannot do enough to help. The rooms are clean and nicely decorated, quite small but sufficient with a lovely bathroom. Quiet hotel so you can sleep well. The breakfast was fantastic.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank p0ppy021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 19 May 2014
Dear guest,

Thank you so much for these great words.
I have to agree, nothing is too much to ask from our team.
I have shared your comments with the team and it is thrilled to learn that you had such a great stay.
Hope to see you soon.

Sabine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (449)
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

We stayed in this hotel for our wedding night after our reception in the Barbican, we were upgraded to the WOW suite which was stunning, the hotel was perfect, service was perfect and we enjoyed our stay. We missed breakfast as we got up late which is our only gripe- otherwise was a perfect stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amber A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 19 May 2014
Dear Amber,

I am so thrilled to know that we help making this day even more special and I really appreciate that you took the time to share your comments.
The team of The Montcalm London City wishes you and your husband all the best for your futures.
We can’t wait to see you back.

Kind regards,

Sabine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louth, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

Stayed there a couple of times recently and it is my hotel of choice in the area. Great value if you can access a good corporate or discount rate. Bit quirky inside.....as can often be the case with hotels converted from buildings that had a former use. Only downside is bed......far too soft to the extent that if you lie one one side of the double you fell like a rolling off. Stayed there twice with same experience. I'm not petite so wondered if something to do with my size, but colleague had same experience. If you are sting there be sure to lie in the middles of the double bed!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 16 May 2014
Dear Paul,

Thank you very much for sharing your hotel experience with us and I am truly happy that you had another enjoyable stay at the Montcalm London City.

On behalf of entire Montcalm London City Team, I would like to thank you once again for your lovely comments about our team and property and we are looking forward to your return visit to pamper you ones more with great hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel
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Leeds, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 May 2014

Lovely hotel in a really interesting period building. Very helpful and friendly staff and excellent quality rooms which were clean, spacious and quiet. Located at the Barbican also made it easy to have as a base for exploring London. Breakfast was great as well. Thank you

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 16 May 2014
Dear Rebecca,

Thank you for taking your valued time to share your review following your stay with us at the Montcalm London City.

It’s always a great pleasure to receive valuable feedback. Our team here at the Montcalm London City consistently makes every effort to provide an excellent service to all our guests.

I would like to thank you once again for your lovely comments about our team and property and we can't wait to welcome you back.

Kind regards,
Sabine Altschaeffl
Cluster General Manager
Montcalm Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

Having stayed here several times I've found it a good place to stay, if not a little pricey. Navigating to room can be difficult but staff are on hand to walk you to your room. Not the best view from toons but inside they have everything you could need. Will stay again.

Stayed March 2014, travelled on business
Helpful?
Thank marvinguye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 14 May 2014
Dear guest,

Thank you for choosing The Montcalm London City for your recent stay and I really appreciate that you took the time to leave your comments regarding the same.
I am thrilled to learn that you had a great stay and that we have already won you over as a returning guest.
We can’t wait to welcome you back in a near future.

Kind regards,

Sabine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

totally spoilt from the moment we entered reception,not one downside. the staff were brilliant and polite throughout,will recommend to everyone.the only downside was the fact that we only stayed one night,and the jugged hare was also a very nice place to enjoy the ambience of this hotel set in the old whitbread brewery

Room Tip: any room in this wnderful hotel
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nolightynolikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 14 May 2014
Dear guest,

Thank you so much for this wonderful review.
It was certainly a pleasure to spoil you.
I have passed your comments to the team who was thrilled to learn that you had such a great time with us.
We hope to see you again soon.

Kind regards,

Sabine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 13 May 2014

We had an incredible stay at The Montcalm and would recommend it to anyone who wants a special, highly functional and gorgeous looking hotel for any occasion. It was my partner's birthday and for that alone we got upgraded to a suite. The staff were absolutely charming from the man who took our bags from the taxi, to the receptionist who spoke to us about our plans with interest and suggestions, to the concierge and room service delivery man - everyone was so friendly, polite and professional. The hotel is fitted out to an incredible standard, the Jugged Hare restaurant next door serves outstanding food and it was the smoothest hotel stay we've ever had. I cannot wait to go back and will be doing so every few months just for a break away in style.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Verity C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this review, 14 May 2014
Dear Verity,

Thank you for taking the time to share your experience on this website.
I am pleased to learn that our team was able to surpass your expectations. They work very hard in order to make sure that each guest feels unique and taken care off.
We hope that you will give us the pleasure of welcoming you back very soon.

Kind regards,

Sabine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Montcalm at the Brewery London City

Property: The Montcalm at the Brewery London City
Address: 52 Chiswell Street, London EC1Y 4SA, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in London
#37 Family Hotel in London
#42 Business Hotel in London
#76 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Montcalm at the Brewery London City 5*
Number of rooms: 12
Official Description (provided by the hotel):
As one of London's most notable hotels, The Montcalm at The Brewery London City is essentially the spot to be in London. Positioned in the very heart of the city of London, The Montcalm at The Brewery London City is a five star hotel set within an historic listed building and comes complete with its very own gourmet gastropub, The Jugged Hare. Formerly the site of Whitbread & Co, Britain's first purpose-built mass production brewery, the original building dates back from as early at 1750 when Samuel Whitbread moved his brewing operations to Chiswell Street on the 'eastern rim of Georgian London,' now the fashionable Barbican. With state-of-the-art business conference facilities plus excellent transport links - the hotel is conveniently located close to three Underground stations - The Montcalm at The Brewery London City makes the perfect meeting venue, accommodating from 2 up to 150 delegates. And of course it offers luxurious suites, deluxe studios and City or Club rooms as well as acclaimed English cuisine at the Chiswell Street Dining Rooms. ... more   less 
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Also Known As:
The Montcalm At The Brewery London City Hotel London

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