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“Great hotel / Great service”

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The Montcalm at the Brewery London City
Ranked #82 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 9 June 2014

I was at this hotel for the first time the first week of June on a business trip. The service was AMAZING! Megha Singh the front office manager is one of the best I have ever met! She will make sure all the details of your event are taken care of, and provides top notch service.The whole staff there was wonderful. Food was great, and what a neat venue. Great location!

  • Stayed: June 2014, travelled on business
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1  Thank kpengilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 12 June 2014

Dear Guest

Thank you for taking your valued time to share this wonderful review following your stay with us at the Montcalm London City.

Megha was over the moon when heard that her name was mentioned on this forum. Our team here ensures that our guests receive just the best of service, with attention to detail and that special something that defines us who we are; as we are giving our best in every way to ensure our guests are leaving with delightful memories.

I am sure that your recent visit will encourage you further to stay with us on the regular basis.


Kind regards,
Sabine Altschaeffl
Cluster General Manager

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2,434 - 2,440 of 2,775 reviews

Reviewed 8 June 2014

Had the most wonderful stay here, felt like a celebrity, Lizzy was amazing, and her team super efficient and friendly. Spotless, central, boutique, and totally glamorous. WE ARE DESPERATE TO COME BACK!
Thank you all....

  • Stayed: June 2014, travelled as a couple
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1  Thank Andiboy17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Guest

Thank you for taking your valued time to share this wonderful review following your stay with us at the Montcalm London City.

Lisete was over the moon when heard that her name was mentioned on this forum. Our team here ensures that our guests receive just the best of service, with attention to detail and that special something that defines us who we are; as we are giving our best in every way to ensure our guests are leaving with delightful memories.

I am sure that your recent visit will encourage you further to stay with us on the regular basis.

Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

Fantastic stay at this lovely hotel where the staff go out of their way to look after and pamper you.
Breakfast at the Jugged hare was sublime and again staff were courteous in the extreme. Ideal position for concerts at the Barbican Centre, I highly commend this hotel to future guests.

  • Stayed: June 2014, travelled as a couple
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Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Stephen,

I am delighted to learn you had a wonderful stay with us; thank you for sharing your positive thoughts.

Our team here at the Montcalm London City consistently makes every effort to provide an excellent service to all our guests.

I am sure that your recent visit will encourage you further to stay with us on the regular basis.

Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

We were supposed to stay in one of the rooms across the road, but on arrival were told we had a complimentary upgrade, which was very welcome seeing as it was tipping it down with rain so didn't fancy going outside again! The staff were incredibly polite and showed us up to our room. The bed was one of the comfiest beds I've ever slept in, and we weren't disturbed by any outside noise, apart from the fire alarm that went off in the middle of the night for a few seconds, prompting me to jump out of bed and throw a dressing gown and slippers at my partner, before everything went quiet again and we could settle down. Breakfast in the morning was delicious, especially the mini Danish pastries!
We only stayed one night, but it was a very lovely, luxurious stay and we hope to visit again sometime in the future.

  • Stayed: September 2013, travelled as a couple
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Thank 101HannahP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Guest

Thank you for your fantastic feedback about your recent visit and we are very happy, that the Montcalm London City with its facilities and services were up to your satisfaction and that you enjoyed your stay.

I am proud to say that our friendly and helpful team and extra touches in the room make every guest feel special and team strives to provide an enjoyable stay.

I am sure that your recent visit will encourage you further to stay with us on the regular basis and we are looking forward to pamper you once again with our hospitality.


Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Have stayed at the Montcalm at Marble Arch and would say that is a better hotel. This is still very good, but is not as easy to navigate being a listed building.
Excellent location for my business trip and extremely efficient for storing and retrieving luggage. Used The Jugged Hare which is part of the building for dinner and breakfast, and found the staff to be extremely accommodating. Special thank you to Yani the Manager.
I would not choose to stay in the city if travelling for pleasure, but that is probably biased from previously living there some years ago.

Room Tip: I would tray and avoid the lower floors. I could hear the traffic. Also make sure you know how to tu...
See more room tips
  • Stayed: June 2014, travelled on business
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1  Thank RussBackinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Guest

Thank you for your fantastic feedback about your recent visit and we are very happy, that the Montcalm London City with its facilities and services were up to your satisfaction and that you enjoyed your stay.

I am proud to say that our friendly and helpful team and extra touches in the room make every guest feel special and team strives to provide an enjoyable stay.

I am sure that your recent visit will encourage you further to stay with us on the regular basis and we are looking forward to pamper you once again with our hospitality.

Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Definitely one of the best hotel experiences I have had. Quality and service were excellent. Staff were extremely helpful. Facilities superb. Great value. Excellent location. Would definitely recommend, and will be booking here again.

  • Stayed: May 2014, travelled on business
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Guest,

I am delighted to learn you had a wonderful stay with us; thank you for sharing your positive thoughts.

Our team here at the Montcalm London City consistently makes every effort to provide an excellent service to all our guests.

I am sure that your recent visit will encourage you further to stay with us on the regular basis.


Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

Stayed at The Montcalm for a special occasion and what a joy it was.
The attention to detail was excellent, the room was stylish and fully equipped.
I have stayed in many high end hotels all over the world but The Montcalm at The Brewery had a uniqueness about it that will ensure I will return.

  • Stayed: May 2014
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Thank Rich688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
altmon, General Manager at The Montcalm at the Brewery London City, responded to this reviewResponded 9 June 2014

Dear Guest

Thank you for your recent stay with us and your valued feedback.
We are glad to hear that we have won you over as one of our many happy guests

Our friendly and attentive staff will go the extra mile for our guests and nothing is too much to ask for, if it comes to putting a highlight on our guests stay.

Rest assured I have shared your wonderful comments with our team, who was delighted to hear that you had such a wonderful time and everyone is looking forward to welcoming you and your daughter back to the hotel in the nearest future.


Kind regards,
Sabine Altschaeffl
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Montcalm at the Brewery London City

Address: 52 Chiswell Street, London EC1Y 4SA, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Romantic Hotel in London
#37 Family Hotel in London
#42 Business Hotel in London
#77 Luxury Hotel in London
Price Range: £119 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm at the Brewery London City 5*
Number of rooms: 12
Official Description (provided by the hotel):
As one of London's most notable hotels, The Montcalm at The Brewery London City is essentially the spot to be in London. Positioned in the very heart of the city of London, The Montcalm at The Brewery London City is a five star hotel set within an historic listed building and comes complete with its very own gourmet gastropub, The Jugged Hare. Formerly the site of Whitbread & Co, Britain's first purpose-built mass production brewery, the original building dates back from as early at 1750 when Samuel Whitbread moved his brewing operations to Chiswell Street on the 'eastern rim of Georgian London,' now the fashionable Barbican. With state-of-the-art business conference facilities plus excellent transport links - the hotel is conveniently located close to three Underground stations - The Montcalm at The Brewery London City makes the perfect meeting venue, accommodating from 2 up to 150 delegates. And of course it offers luxurious suites, deluxe studios and City or Club rooms as well as acclaimed English cuisine at the Chiswell Street Dining Rooms. ... more   less 
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Also Known As:
The Montcalm At The Brewery London City Hotel London

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