Booked a room through lastminute, not being familiar with this hotel previously.
The room was fairly small with a "delightful" view of a Halfords. Trying to get the entertainment system to work so we could play music was so fiendishly hard that we gave up and called the concierge. We were promised help; none came. Wi-FI was not free because of having booked through lastminute, not something I have ever come across in a 5* hotel before.
The bed was actually v comfortable and the bath/shower was adequate without being amazing.
Breakfast was disappointing for a hotel of this class and we had to wait 20 minutes for a table whilst being ignored by the staff.
The location of this hotel is particularly odd and I could not really recommend it unless you are arriving by helicopter.
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