We had been recommended to the hotel by relatives as they found it good value and very clean. After staying here, we can fully agree. The hotel is modern and the rooms fairly minimalist but everything works well, the beds are comfortable and the showers excellent.
The hotel is very convenient for the O2 Arena without being too close to the bustle. The hotel is a short walk from Prince Regent DLR station (turn right at the top of the stairs) and only a few stops from the O2. We went there via Royal Victoria DLR (two stops) and the Emirates Air-Line (quite fun but fair sized queues). We came back via the Jubilee line to Canning Town DLR (one stop - I think?) and then back to Prince Regent DLR (three stops). Both were very easy and short journeys.
The only glitch in our stay was 'reception'. On arriving at the hotel entrance, we found that we had to go down to get to reception. Options to get there did not seem to be well signposted and we ended up walking down quite a long flight of steps. On leaving, we had a similar problem in that the lifts only work with key cards and we had handed ours in when we checked out … so steps again. I did try going back to reception to comment on this, but there were quite a few people checking out and only two staff, so decided to just go. The staff on reception were very polite but there seemed to be no way of managing 'who was next' as guests just bunched and the pushiest got to the front.
- Official Description (provided by the hotel):
- The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more less
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- Also Known As:
- Aloft London Excel Hotel London