I recently organised a "surprise" Birthday event here for my boyfriends special milestone Birthday and must say the management team (Sinan & Mariya) were true gems all through my month of hard-core planning.
On my first visit to Lala - I was greeted by welcoming and friendly staff while I waited for Mariya to give me a visit of "The Basement" which is the lower part of Lala (Club Part)
I was given very detailed information, the staff seemed very professional and answered all my questions without hesitation and even threw in suggestions (I Loved the confidence). I felt very welcomed to the point I decided I was not looking elsewhere because of how I was treated. (Customer Service here is top Notch)
Lala is a true Gem in Hammersmith and the interior is lovely, spacious venue where caters for all you would need. My boyfriend truly loved his night at Lala along with family & friends and I wouldn't hesitate to recommend this place.
Lastly but not least - The security/door staff were AMAZING! usually door staff can be extremely rude and "Stern", somewhat intimidating to some/most people however this was not the case with Lala. They were beyond friendly and really connected with my guests but of course kept on point/duty at all times. Was well impressed!
Hopefully I have another reason to return soon!
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