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Mecatqueen
Peterborough
Anniversary trip
5.0 of 5 bubblesReviewed 9 Sept 2017via mobile
We stayed in room 106 for 2 nights as part of our wedding anniversary treat. Absolutely excellent hotel, yes there is building work nearby but where isn't there in London. Brilliant location just over Blackfriars bridge which meant easy walking access to centre of London/Covent Garden & close to tube. Room was quite large & fantastic bed, lovely FREE room extras including bottled water.Room service also provided at no extra charge. Breakfast was good quality & cooked to order. Staff were welcoming & always had a smile. Big 👍to Donna in the bar who made us laugh.
Would we stay here again - Absolutely & going on this hotel we will try out other Fullers hotels.
Date of stay: September 2017
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,685)
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All reviews south bank blackfriars bridge hat factory great location fullers pub national theatre globe theatre pub downstairs tate modern fresh milk london eye good size lovely hotel bed was very comfortable lovely room tea and coffee would stay again
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Reviewed 9 September 2017

Spacious, comfortable and well-equipped room with great shower. Great location for the Old Vic and the South Bank. Warm welcome at Reception and in the bar. Compared to other hotels in the are, the Mad Hatter is very good value for money.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hecast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded 13 September 2017

Dear Guest

Thank you so much for the great review and all the fab comments, I love to hear that my team gave you a very warm welcome we want you to feel at home when you stay with us

I hope we see you again soon

Kind Regards

Tracey Lewis
General Manager

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Reviewed 7 September 2017

Stayed for two nights. The location is very good - pretty quiet, close to the subway, 15 minutes to city center. The room was nice with interesting design. The downsides - our bathroom could use some renovation, small closet and no fridge. Had a lunch twice in hotel's pub and wasn't disappointed. Try Steak&London pride pie - we loved it!

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank User U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this reviewResponded 13 September 2017

Dear Guest

Thank you so much for the wonderful review and all the great comments

We are looking into add mini fridges very soon and all the hotel rooms will be redecorated next year

I hope we see you again soon

Kind Regards

Tracey Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017

10/10 - by far the best hotel we've ever stayed in in London. Spotlessly clean, fabulous friendly service, with all the little touches that take it from a good experience to a wonderful one - from fresh coffee and milk in the room to the luxurious towels to a fantastically comfortable bed.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank PBGMB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, Manager at The Mad Hatter Hotel, responded to this reviewResponded 3 September 2017

Dear Guest
Thank you so much for such an amazing review we are very happy to know that you enjoyed your visit, the comfort of the room, the amenities we have to offer and the service our team provided, we will be happy to give them your feedback.
We hope to see you soon.
Regards
Alex
Deputy manager

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Reviewed 31 August 2017

I would stay again at the Mad Hatter as the location is brilliant for sightseeing in London, but I would ask for a room not on the front of the hotel. The food was good quality and we enjoyed our breakfasts very much

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cathywP4405XS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, Manager at The Mad Hatter Hotel, responded to this reviewResponded 1 September 2017

Dear Cathy
Thank you for taking the time to review your stay, we are happy to know that you will think of stayin with us again, we will be more than happy to accomodote your booking next time, we will give the feedback to our kitchen team regarding the food.
Thank you
Regards
Alex
Deputy manager

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Reviewed 30 August 2017

Hotel is brilliant. Everything needed is supplied as standard in room e.g. water, biscuits and good quality shampoo's and soap etc. etc. each room also has iron and ironing board.
You sink into the very comfortable pillows at night surrounded by a every cosy quilt. Slept very well thank you!!

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank N1478HRsusans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mad Hatter H, Manager at The Mad Hatter Hotel, responded to this reviewResponded 1 September 2017

Dear Guest
Thank you for taking the time to review your stay, we are glad to know you enjoyed your visit, the amenities in the room and the comforto of our beds.
We hope to see you soon.
Regards
Alex
Deputy manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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