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“Great location and lovely hotel let down by front desk”
Review of The Bloomsbury

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The Bloomsbury
Ranked #60 of 1,077 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Reviewed 22 January 2010

5 mins walk to Tottenham Court Rd tube station. Beautifully decorated hotel, nice bar, rooms well appointed if a little cold. Concierge friendly and helpful. However we were disatissfied by the cold manner of the reception staff. On checking in, one receptionist was on the phone to her bank checking her account in full view of guests. The lady who served us did not smile once and barely looked at us whilst taking our credit card. I work in the customer service industry, so poor service always effects my choice of hotel. Great location let down by service.

  • Stayed: January 2010, travelled as a couple
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Thank Ashley321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,902 - 2,908 of 3,388 reviews

Reviewed 22 January 2010

We have stayed here before and were impressed, however after the last stay just before Christmas I think we’ll be going elsewhere in future. The room had been booked for 2 months and was lovely – even if the view was just down one of the tiny side streets. We had trudged up from Southwark in torrential sleet so we thought we would have a bit of a relax and a nap after check-in before going out for something to eat. My wife and I awoke after about half an hour and the room was very chilly – which wasn’t great because she was coming down with a cold. I checked the heating controls and there was an ominous spanner flashing on the display. A call to reception led to an engineer eventually arriving and then disappearing again. After another half an hour of waiting and we finally decided to give up and hit the town. At reception, they told us that they were still trying to fix the heating in that section of the hotel and if, when we got back, they had failed they would move us to another room as “ we’ve got plenty available.“

We got back at about 10.30pm and were allocated another room. So we had to grab all of our stuff and trudge up 4 floors to the new one. This room was considerably different to our first one. Much smaller, it appeared to be located in the very innards of the hotel as the view wasn’t even to the outside, just some grim interior service courtyard. And to make matters worse, although the heating certainly worked, it sounded like a jumbo jet taking off and we had to turn it off once we went to bed. We were so tired, we couldn’t be bothered to complain. To add insult to injury, the room opposite ours acquired it’s occupants at about 2.30am and they weren’t your shy retiring types lets put it that way. With their room service supper as well the din didn’t die down until about 4am.

So in a nutshell, messed about and then shunted off to an inferior box room opposite a couple of big mouths in an apparently largely empty hotel. How nice it would have to have been upgraded, just so the nasty taste left our mouths. Never mind – one votes with one’s feet as they say.

  • Stayed: December 2009, travelled as a couple
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4  Thank puffpod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2010

We booked a deluxe and while the room was decorated lovely we felt it was very small for a deluxe room in general. Would hate to see a standard size room! It was advertised on their website as a totally different room and a lot bigger. The bathroom was very cold with no means of heating it. In general our stay was good. Fantastic location for shopping in Oxford street and close to Leister Square and Soho. Tube Station right at the end of the road which took us everywhere within minutes.

  • Stayed: January 2010, travelled as a couple
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Thank Fionacarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2010

We stayed at this hotel for our anniversary - absolutely loved the room; very cosy and comfortable. The staff were very friendly and helpful. The location was absolutely great...eveything was practically 5-10 minutes away so we has no problems getting anywhere. Restaurants and bars were nearby too. Room service was also great, food was nice. There were a few hiccups with our breakfast; we has paid for it but for some reason was not recorded on the system - tried to resolve this but gave up in the end. Despite this, would definitely stay here again; it has already been recommended to a few friends.

  • Stayed: October 2009, travelled as a couple
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Thank 6622p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2010

Wow!!!!!
Just got back from spending a few days at the Bloomsbury Hotel on Great Russell Street and have landed back to earth with a rather large bump.
The hotel, the perfect location, the room (with the heated floor in the bahroom), the Landseer bar, the Landseer restuarant, the food, the very helpful staff (special mention to Paolo at the concierge desk for getting us brilliant seats for We Will Rock You at the Dominion Theatre for Saturday night) were all absolutely perfect and I could not think of any way of improving on the experience we both had.
If you're looking for a reasonably priced, but very comfortable hotel which is quiet, bearing in mind your location, look no further than this place. And if you also like to "take in a show" as well as explore what London has to offer (mainly the shops), you can not find a better location.
Top marks all round and would not hesitate to stay here again.

  • Stayed: January 2010, travelled as a couple
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Thank Baldychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2010

Great Qualtiy:Price for a nice hotel that is extreemly well located. We booked our weekend on the web and there was an excellent package that we took. I would recommend it any time and will defineitely go back if I am back in London.

  • Stayed: September 2009, travelled as a couple
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Thank Knight_Forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2009

The hotel is ideal for walking to covent garden, shaftesbury ave etc. We stayed for one night and paid £133 plus VAT for a double room. The room was nice and clean but quite dark. There was tea/coffee making facilities, bath and shower. There is a nice bar and restaurant, large lobby area where you can order drinks etc. when the bar is closed. Staff were friendly and helpful.

  • Stayed: December 2009, travelled with friends
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Thank 2aspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Bloomsbury

Address: 16 - 22 Great Russell Street, London WC1B 3NN, England
Phone Number:
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Green Hotel in London
#28 Family Hotel in London
#41 Romantic Hotel in London
#47 Business Hotel in London
#56 Luxury Hotel in London
Price Range: £164 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bloomsbury 4*
Number of rooms: 153
Official Description (provided by the hotel):
The Bloomsbury provides tradition through the design of revered architect Sir Edwin Lutyens, and is nestled in the heart of bustling Bloomsbury, itself steeped in literary and architectural history. The hotel is moments from London highlights The British Museum, Oxford Street, Theatreland, Soho and Covent Garden. The 153 contemporary guest rooms and suites are bright, spacious and located over 8 floors overlooking the neighbouring streets and rooftops or onto the quiet central courtyard. Our generous corner suites offer residential style living spaces and are equipped with every convenience for the perfect stay including Nespresso coffee machines, complimentary high-speed Wi-Fi, marble ensuite bathrooms with Victorian roll top baths and heated floors, flat-screen TVs and luxurious Aromatherapy Associates bathroom products. Bloomsbury Club Bar & Dining Room offers delicious, locally sourced cuisine. Relax with a drink on Dalloway Terrace or savour the quintessential Bloomsbury Afternoon Tea in Dalloway lounge and feel a brief respite from the pulse of 21st century London just outside the door. Dalloway Terrace Breakfast: 7am-10.30am Monday-Friday Breakfast: 7am-11.00am Saturday-Sunday All Day Dining Menu: 10.30am-10.30pm Monday-Friday Brunch 11.00am-4.00pm Saturday-Sunday All Day Dining Menu 4pm-10.30pm Saturday-Sunday ... more   less 
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Also Known As:
Bloomsbury Hotel London

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