At the Trafalgar Hotel we experienced some really great staff. Team member Austin arranged for soft drinks while we waited just a few minutes for our room to be ready. They were attentive and cautious regarding my daughter's food allergies. A lobby bar team member (sadly, I didn't make note of his name) even sent a snack to our room for her because she couldn't eat the chips (fries) in the restaurant. And one front desk team member, Ibby, came to our room to fix a snowy TV rather than have us wait for maintenance. Five stars for the staff. The hotel itself is great for the younger, hipster crowd. The bar area is pretty vibrant in the evening (read noisy). The rooms are large and great for a family. The two queen bed room is the typical size of an American hotel room. The common areas are renovated but the rooms feel a bit dated, not bad - just not recently updated. Hence, the four star overall rating.
- Official Description (provided by the hotel):
- The Trafalgar is located on the world-famous Trafalgar Square, many of London's star attractions within walking distance, such as the London Eye, Big Ben and Theatreland. Modern and boutique, the hotel facilities include Vista Rooftop Bar, Rockwell Bar & Restaurant renowned for serving innovative cocktails with international cuisine. Vista Bar offers breathtaking views of the ever changing London skyline. There are 129 rooms, many with superb views of the square, all featuring DVD players, high-speed internet and aromatherapy toiletries. Guests also enjoy complimentary access to Vista rooftop bar (weather permitting). ... more less
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- Also Known As:
- Trafalgar Hotel London
- Hilton International London
- The Trafalgar