We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent location, good hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton London Paddington
Ranked #406 of 1,089 Hotels in London
Bath, United Kingdom
Level Contributor
233 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Excellent location, good hotel”
4 of 5 bubbles Reviewed 9 August 2014

You can walk from Paddington station into the hotel. Easy access from the airport due to the heathrow express connection. Excellent for business meetings. In addition to the more expensive meeting rooms, you can book a room in the business launch and pay by the hour. Rooms are good. Restaurant and gym/spa are below the normal Hilton experience, but not a problem due to plenty of alternatives nearby.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Springergabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 12 August 2014
Dear Springergabel,

I am delighted to hear that you were happy with the location of the hotel. Thank you for your comments about your stay with us. We are connected to Paddington Station via the footbridge which gives excellent access to the Heathrow Express as well as London Underground.

Thank you for your comments about the hotel, I am glad that you have liked the hotel and enjoyed your stay with us at the Hilton London Paddington.

We look forward to welcoming you back again very soon.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,697 reviews from our community

Traveller rating
    1,174
    1,552
    593
    221
    157
See reviews for
661
979
404
1,200
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (580)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 August 2014 via mobile

Very good location. The staff was very cordial and helpful. Cleansiness was excellent as was breakfast. Gym was well equipped and for joggers Hyde Park is 5min away. Highly recommended as a 4 star hotel. With some more effort it could easily be upgraded to a 5 star.

Stayed August 2014
Helpful?
1 Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 12 August 2014
Dear Joe C,

Thank you for taking the time to leave your review of Hilton London Paddington on Trip Advisor following your stay with us.

I am delighted to hear about your experience during your stay. You are indeed correct about the location and Hyde Park is only a few minutes walk away, you can also reach Kensington Gardens within Hyde Park.

Once again thank you for your comments and we do look forward to welcoming you back to the hotel again in the near future.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 8 August 2014

Me and a relative stayed one night here from 4th of July. The location is great, right by Paddington station. The hotel was really nice apart from one thing. The cleaning staff took way too long to get the room ready. We were so fed up of waiting we asked the lady at the reception when our room will be ready, she said 20 minutes. ONE HOUR had passed, and it still wasn't ready, so we managed to get a different room which was not the one we wanted but we had to do this because I was tired and needed a rest ASAP. The room was nice and clean but they really need to sort out their cleaning staff.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank 9morganm7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 12 August 2014
Dear 9morganm7,

Thank you for taking the time to leave your review on Trip Advisor.

I am very sorry to hear about your experience checking into the hotel, I would like to assure you that this is not usual of the excellent service we offer here at the hotel.

On a positive note, I am glad to hear that you did like the room. I would once again like to offer my sincere apologies about your experience and I can assure you that we have spoken with the relevant managers.

We do hope to have another opportunity to welcome you to the hotel gain in the near future.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Makati
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

This hotel has an excellent location and the convenience of having the train station connected to the back of it. One can take this train to the airport. The advantage of having a train station at the back is it has 2 small supermarkets and several small restos at said station. Breakfast is good and wifi is also good. Staff are friendly and efficient. If one would join grayline tours, this provides the "just right" pick-up time at 830 am. The farther hotels will have earlier or too early pick-up times. Thus, it has the balance of convenience and good facilities. Will definitely stay here again when in London next time.

  • Stayed April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Domingo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 8 August 2014
Dear Domingo G,

Thank you for taking the time to leave your comments on Trip Advisor following your stay with us at the Hilton London Paddington.

I am delighted to her that you liked the location of the hotel and that it was convenient for your needs. We are indeed an excellent location and attached to Paddington Station. This makes travelling to Heathrow Airport very easy and quick.

Please do let us welcome you back to the Hilton London Paddington the next time you are in town.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 August 2014

This hotel is right next to the Paddington train and tube stations but is a let down on three scores.
1. Wifi is still not free and even unavailable at the lobby.
2. The lobby area has only 2 seats, the rest of the seating are linked to the restaurant and does not invite non-drinkers/diners.
3. It charges too much for too few amenities by comparison to its competitors.

Conclusion:
If taking the Heathrow Express is important to you, it is the best hotel - just swallow the indignity of having to pay for wifi, something you get for free in almost every 3rd world country hotel. On my recent trip to Eastern Turkey, 14 of the 15 hotels offered free wifi. The sole exception was the Hilton Hotel at Adana, which incidentally, was also the most expensive of the hotels.

If you are willing to use the Piccadilly Line from King's Cross station, I recommend the Pullman St Pancras, newly opened last year and costs about as much as Hilton but with a fresher, updated, staff-friendly and free wifi environment.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Ron1460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 8 August 2014
Dear Ron1460,

Thank you for leaving your comments regarding your stay with on Trip Advisor.

| am very glad that you liked the location of the hotel. I am sorry to hear that you felt the hotel is a little outdated. The location of the hotel is indeed one of our strengths; our proximity to the Heathrow Express for ease of travel with large luggage is excellent. We also have great links via the London Underground to Central London and plentiful bus routes into the many tourist destinations in the area.

I am sorry that you were unable to have free WIFI, however it is available in our lobby area where you can get a code from our Reception Team.

We do hope that we are able to welcome you back to the hotel again the next time you are in the area.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Stayed here last weekend for 3 nights. Friendly check in, we were early so left our bags with concierge. We stayed in Executive room which was clean, comfortable and spacious. Used executive lounge each evening for drinks and nibbles and also took breakfast there. Lounge staff were friendly and Efficient.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Bruv_Cardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 8 August 2014
Dear Bruv_Cardiff,

Thank you for leaving your review of Hilton London Paddington following your stay with us. I am delighted for the great review and the five star ratings.

I am very happy that you liked the hotel, location and that you have enjoyed your stay with us.

We look forward to welcoming you back to the hotel again in the near future.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ark533
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

Stayed here one night with family. It was easy access from London Heathrow, which was great.
Walked around the neighborhood. It is quite a distance to walk from the main attraction area or shopping area but close to some ethnic areas. Had great lunch at a Turkish restaurant and dinner at a Malaysian restaurant near by--Very authentic and reasonably priced. This would be a good transit hotel. Executive club area on first floor has great view of train station with good breakfast and good evening cocktail hour.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Ark533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneThangamani, Guest Relations Manager at Hilton London Paddington, responded to this review, 6 August 2014
Dear Ark533,

I am glad to hear that you have enjoyed your stay with us. I am happy to hear that you had an opportunity to walk around the local area and to taste a sample of London. I am glad to hear that you liked our executive Lounge and was able to enjoy our evening drink selection.

We do hope to have another opportunity to welcome you back again in the near future.

Kind Regards
Jane
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Paddington / Maida Vale
Mercure London Paddington Hotel
Paddington / Maida Vale
Hilton London Metropole
Hilton London Metropole
#581 of 1,089 in London
3.5 of 5 bubbles 4,379 reviews
Show Prices
Show Prices
Show Prices
Kensington and Hyde Park
Mercure London Hyde Park Hotel
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#203 of 1,089 in London
4.5 of 5 bubbles 847 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton London Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Paddington

Property: Hilton London Paddington
Address: 146 Praed St, London W2 1EE, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#271 Business Hotel in London
#284 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Ebookers, Priceline, Expedia, Odigeo, Booking.com, HotelsClick, Traveltool, S.L.U., TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing