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Hilton London Paddington
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Reviews (4,247)
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1,367
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1,367
1,755
666
263
196
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All reviewstrain stationgwr towerthe executive loungesteam bartower roompraed streetdirect accessconvenient locationhotel lobbyexcellent locationhyde parkmini bartube linesby london standardsan upgradepaddingtonconvenience
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3,431 - 3,436 of 4,247 reviews
Reviewed 19 August 2009

I chose this hotel because of the location and easy access to Heathrow. The room was gorgeous, spacious and with all conveniences except the internet. This would be my first choice if you know you are going to Heathrow.

  • Stayed: August 2009, travelled with family
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Thank natashaHawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2009

I dropped in on my way home in the north and was plesently surprised by the value for money this hotel offered. The service was great and the beds comfortable. I will be back

Stayed: January 2009, travelled on business
Thank farmer87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2009

We got 2 rooms at a "2 for 1" deal at 100 GBP each.
The rooms are not large, but very comfortable and very clean.
The breakfast downstairs is outstanding, everything you dream of.
This hotel is all about location!! We flew in to London at a late evening cheapest flight from Dublin, so it was just awesome to get into the Heathrow Express, get out after 15 minutes, then just walk into the lobby and then into the room. After 3 days, just the reverse on the way home. No taxi, no hassle no tagging along luggage (there is a free luggage chart on the train ramp).

Unfortunately, there is no express check-in. We waited long in line at 11 PM. Only one receptionist worked, while 2 others make themselves busy with some damned paperwork staring blankly to us, the customers from time to time.

The rooms had a mini-bar with a minuscule space to put your own stuff like a yogurt and a funky "hi-tech" warning that removing just moving the hotel supplied drinks will get you billed.

So, we took the greatest care not to quake shake soda and and beer bottles, nevertheless got charged 16 GBP for nothing.
The bill was erased at check-out without a fuss (the clerk seemed familiar to the "high-tech" system quirks, but that meant another standing in line at check-out.
For some hidden reason, the receptionist could not correct the bill the day before, when I discovered the overcharge, neither were we given the usual pre-dawn bill, usual at U.S. Hilton properties, so I really do not get the meaning of the ubiquitous express "check-out" box at the reception desk.

Wifi is offered at 8.5 GBP and business-center computer access at 8.5 GBP per hour, a real rip-off. Do yourself a favor and cross the street to the nice Internet caffe operating until 10 PM that offers you computer access at 2 GBP/hour.

Fortunately, the concierge desk will let you access the computer for simple surfing, like airline check-in and boarding pass printing or finding the bus to wherever you want to.

Ask the concierge also for the free London map. Besides getting oriented, you'll get discount coupons to some tourist attractions!

  • Stayed: July 2009, travelled with family
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Thank Fane_Babanul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2009

Stayed for 2 nights in room 529 on 2 nights for the price of 1 deal. Executive lounge looks over the sation so great place to people watch. Took breakfast in the lounge on the 2nd morning rather than the restaurant. Waitress there was 'Steffanie' and she was so pleasant to everyone and nothing was too much trouble. You could have poached eggs there or whatever you wanted as if it was in the main restaurant. Didnt go to the casino or the night club below but the opportunity was there if you wanted to go. DONT HAVE PRINGLES FROM THE MINIBAR UNLESS YOUR PREPARD TO PAY £4.49 FOR A SMALL TIN!! And there was a dirty tray outside our door for most of the duration of our stay. Overall a very good hotel though.

  • Stayed: August 2009, travelled with friends
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Thank x2mmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2009

Stayed for 1 night in August, great location with 2 tube stations located directly outside and Paddington mainline station accessible from the hotel, so you are 5-10 minutes from central London. Very clean rooms, ample size for the price but breakfast is a bit pricey but there are plenty of other options in the station. Parking is available onsite for £20-30 a night.

  • Stayed: August 2009, travelled as a couple
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Thank Steve_UK76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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