As soon as I arrived, I tried to take a shower and was shocked that the shower did not work. Even more shocking was the response of the lady at the front desk, who said I should just take baths for four days. Last time I checked, a working shower is not a luxury. The worst part was when I asked to be moved to a room with a working shower she said they did not have any other rooms available and was extremely rude and unprofessional. After one night and a terrible breakfast, I ended out staying at a much better hotel for only a small amount more a night. Also the employees can not even give good directions or recommendations. This is a disgrace.
I cant believe that this hotel has such good reviews. The location is good and the decor of the rooms is pretty but that is all on the surface. The truth is that this hotel is poorly managed and that they don't care about the well being of their guests.
- Official Description (provided by the hotel):
- This sophisticated boutique hotel offers all the comforts of home to London's most discerning travelers who crave a hotel with personality and charm. The 12 bedrooms are designed to please customers with an eye for detail and a love of beautiful things. Comfort and style delivered by a team of hotel professionals will ensure a relaxing and rewarding experience. ... more less
- Reservation Options:
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- Also Known As:
- The Levin Hotel London
- Levin Hotel London
- Levin London