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“hotel in heart of London”

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Premier Inn London County Hall Hotel
Ranked #141 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 19 June 2014

The room was slightly larger than the bed and an odd feature (which could be construed as an environmentally friendly feature), was that the electricity for the room only turns on when the room key card is inserted into a reader box near the door. It needs to remain in the box or the electricity turns off. It's also a great way to lock yourself out of your own room.

There was no air conditioning in the room and we had the misfortune to arrive during some hot humid weather. The nights were uncomfortable and sweaty despite the desk fan (provided by the hotel) running all night long. The windows opened a bit (only about 3" at its widest point, so air exchange with the outside was very poor. Oh, and there's no exhaust fan in the bathroom.

As for room features, the bathroom and all its amenities were fairly standard. The room had a safe for your valuables, but it was out of order.

There are no accessible stairs in the hotel so everyone is forced to use one of the 3 elevators parked on the ground floor. It's a big hotel and needless to say, getting from the top floor down to the ground floor often took a long time with stops on each intervening floor. The situation could have been improved by simply distributing the parked elevators to different floors, but then that would just make too much sense.

Breakfasts were all you can eat and cost almost 10 GBP (about $19) per person. They consisted of eggs, sausages, hash browns, toast, fried mushrooms, and beans, as well as any breakfast drink you'd prefer. The breakfasts were convenient although you can get a cheaper breakfast elsewhere nearby.

A good point about this hotel was that it was quiet despite its location right next to one of London's biggest tourist draws (the London Eye and the South Bank of the Thames). Overall, it was an extremely bare-bones hotel which was pricey for what one gets (although I suppose it's an average price for London). I would stay there again briefly only if there was a good reason to be in that particular neighborhood.

  • Stayed: June 2014, travelled as a couple
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Thank ent i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon N, Manager at Premier Inn London County Hall Hotel, responded to this reviewResponded 21 June 2014

Thank you for taking the time to write a review. At Premier Inn we always strive to provide the best level of service and I apologise that you were not satisfied with some aspects of your stay.
We are in a listed building and therefore the installation of air-con units is not as unrestrained as we would like it to be. However, we do our best to ensure this does not hinder guest experiences by ensuring we have extra fans, sheets and cold water available on request.

We do have stairs available on the other side of the hotel if any of our guests need to use them, however, we find that guests prefer to use the lifts as they are very efficient.

I believe we provide very good value for money and our rates are very competitive as compared to other London hotels. I do hope you come and stay with us again and give us another opportunity to provide you the high standard of service that most of our guests are accustomed to

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3,398 - 3,404 of 7,517 reviews

Reviewed 19 June 2014

We don't stay at hotels for luxury or pampering. We stay at hotels to get cleaned up, to sleep, and sometimes to grab a quick bite. Premier Inn totally accommodates those needs at the lowest possible cost. Inns are always clean and efficient. Service is excellent and gets to the point without any fluff. PI London County Hall is right in the center of London (we could see the Eye from the window of our room), within walking/Underground distance of anything you want to do. Pricing is incomparable. Phenomenal value.

  • Stayed: June 2014, travelled with family
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Thank Jon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon N, Manager at Premier Inn London County Hall Hotel, responded to this reviewResponded 21 June 2014

Thank you for your glowing 5star review. I am delighted that you found everything to be more than satisfactory and had an enjoyable stay with us.
We hope to welcome you back in the near future

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Reviewed 19 June 2014

Our first stay in this hotel was very nice. The hotel is a perfect location for sightseeing trips as many attractions are reachable by a walk or by underground in Waterloo station, which is just 5 minutes away.

  • Stayed: June 2014, travelled with family
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Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon N, Manager at Premier Inn London County Hall Hotel, responded to this reviewResponded 21 June 2014

Thank you for your feedback. I am glad you had a pleasant stay with us. We hope to see you again soon

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Reviewed 18 June 2014

This hotel is walking distance from Waterloo and a stone's throw from the Millenium Eye, and yet there was no noise. The beds are big and comfortable, the breakfast is lovely, and nothing is too much trouble.
Bar prices are high, but there are restaurants and bars across the road.

  • Stayed: June 2014, travelled with friends
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Thank Terri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon N, Manager at Premier Inn London County Hall Hotel, responded to this reviewResponded 21 June 2014

Thank you for your 5 star review. I am delighted you found the beds to be big and comfortable, and the breakfast to be good. Indeed we are in a good location, surrounded by tourist attractions and many bars and restaurants . We hope you return for yet another perfect stay with us.

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Reviewed 18 June 2014

A a first choice for me in London, nice decoration good location far enough away from the night life close enough bars. Only negative is no sky in the bar to watch football very important when your away from home... Local restaurants great and prices are very acceptable as opposed to the other side of the river. I agree with Lenny Henry a good bed is very important when your away.

Stayed: May 2014, travelled on business
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

At 294 pounds for a double room for two nights, Saturday and Sunday, this has to be the best value for the location in London. A very short walk to Waterloo Underground takes you anywhere in London. A nice walk over Westminster Bridge takes you across the Thames to the very heart of the city. A stroll from the front of County Hall along the South Bank is lovely, passing the London Eye, the National Theatre, the Royal Festival Hall and on towards the Jubilee Bridge and Tate Modern.
Rooms are as you would expect in a Premier Inn - here they have been upgraded, with enough space, a comfortable bed, adequate bathroom and storage space plus the always welcome tea and coffee facilities. Airco would be good as the windows do not open far.
We only had breakfast one morning. Not bad value at about a tenner for all you can eat but it feels a bit chaotic. It is all self service and there are no trays, so people have to walk up and down to collect all they need. I asked for and got a tray, so in two trips we had everything we needed for two of us.
The staff are very welcoming, friendly and attentive. The luggage service is great, both on arrival and when checking out. We were very happy to be able to check in early at midday so did not need it but we used it on leaving, giving us several more hours in London.
The main thing needed here is an update of the public areas which are looking a bit tired. There is also an issue with the steps at the entrance which cause problems for older or less able people struggling with luggage. All in all though this is my favourite place to stay in London.

Room Tip: If a view is important to you ask for a room high up looking over Jubilee Gardens.
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  • Stayed: June 2014, travelled as a couple
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Thank UkOma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

It's next to the London eye and Big Ben. This Inn is located between 2 subway stations: Westminster and Waterloo. Staff is very friendly and helpful. I took away one star because there was no free wifi and the safe box was not working during our stay. And We had to buy 2 passwords for the wifi otherwise the family had to take turn to use the internet.
Hint: get their 10 pounds for 7 days wifi package if you have a long stay, otherwise, the fee for each day is 3 pounds. Please also note that any kid under 16 eats free with one paying adult for the breakfast buffet.
Overall this is a clean, comfortable and centrally located Inn.

Room Tip: ask for a room with a view of the London eye.
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  • Stayed: June 2014, travelled with family
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Thank Tiny&Emily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London County Hall Hotel

Address: Belvedere Road | County Hall, London SE1 7PB, England
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#72 Family Hotel in London
#86 Romantic Hotel in London
#135 Business Hotel in London
Price Range: £98 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London County Hall Hotel 3*
Number of rooms: 316
Official Description (provided by the hotel):
Just minutes away from the London Eye, in sight of some of London's most famous landmarks and in the same building as the Shrek Adventure, Premier Inn London County Hall puts you at the heart of the city. - From this central spot, located in the historic County Hall building, you'll be able to see all sides of the capital. And most importantly, no matter what you discover during the day, our spacious rooms and extra-cosy beds will make sure you get a great night's sleep. Directions: Situated in the historic County Hall building, next to the London Eye, opposite the Houses of Parliament. Walking distance from West End and Theatreland. Please note this hotel does not have an onsite car park. However, we do have a partnership with Valet Inspired Parking. ... more   less 
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Also Known As:
Premier Inn London County Hall Hotel London
Premier Inn County Hall
County Hall London

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