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“Lovely hotel, but couldn't stay!” 3 of 5 bubbles
Review of Premier Inn London County Hall Hotel

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Premier Inn London County Hall Hotel
Ranked #135 of 1,089 Hotels in London
Certificate of Excellence
Durham
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely hotel, but couldn't stay!”
3 of 5 bubbles Reviewed 2 August 2014 via mobile

Lovely hotel, clean, huge room (although no view in ours) and very friendly staff, however the heat crept up until it was unbearable. We had 3 fans and damp towels on the children, and iced water was available but there was no sleep to be had in there. It wasn't offered, but we asked to be transferred to the air conditioned Waterloo Premier Inn across the road and they were happy to accommodate us so we moved, there and then (got the children back up out of bed but it was worth it!). I would recommend this hotel in winter, but wouldn't stay again in summer!

Stayed July 2014
Helpful?
2 Thank Redcheckedscarf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,848 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (867)
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English first
Los Angeles, California
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

We stayed here 3 days pre cruise. From London Heathrow we took the tube and got off on Waterloo station which was about a 5 minute walk. You're also very close to Westminister station. I didn't realize how close we were to the London Eye till we turned the corner and saw it right next to the hotel. They have kiosks for check in but the girls in the front helped us. All the staff are very friendly and there to greet you every time you come in. No air conditioning but it really was mild when we were there in July and there was a fan in the room so no air conditioning wasn't an issue at all. We paid £6 pounds per day for wifi for 4 devices. You get 2 devices for £3. I also paid extra for the breakfast because it was right there in the hotel. It's like a buffet with specialty coffees and hot and cold food. You're right along the river with all the attractions there , London Dungeons etc.and right across the bridge easy 5 minute walk to Big Ben, Westminister Abbey etc. Centrally located to everything. They had scaffolding out front working on the building and we were on the second floor with our window open and never heard a thing. Very quiet, great price, clean bathrooms. We had 2 adults and 2 teens. The one teens bed was pretty lumpy but the rest were okay. The only thing is I booked through hotels.com so they wouldn't let me request a room ahead of time. They said it had to be through them and hotels.com never responded to my request. Other than that everything was good.I would definitely stay there again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank travlingrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork
1 review
5 of 5 bubbles Reviewed 1 August 2014

Have stayed in London multiple times in multiple hotels all of which DID NOT combine value for money , location , room size and overall quality like this hotel did.Will be returning and recommending. We went at peak time in July and got a great deal . I hope this value for money is maintained .

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Niall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Milton, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

I booked the room and checked in online. When we arrived a member came directly to us and ask if she could help.
She did, by doing the check in procedure there and giving us the necessary info.
Next morning we checked out but left our bag. Again all staff we spoke to were very helpful and polite and helped us tremendously.
It is a good location as it is easy to walk along the Embankment to lots of venues and to enjoy being out and about with people. Or to walk across Hungerford Bridge and up to the Strand and through to Covent Garden.

Room Tip: We were on the 3rd and it was very quiet but we could see the Eye from the window.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Su K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Hotel was very central for our stay. Close to Waterloo station with all the connections for the tubes. Located by the london eye on the southbank. Lovely warm greeting on arrival and nothing was too much trouble for any of the staff for the duration of our stay. Will definitely go back to this hotel as it was fantastic.

Room Tip: We didn't have a view but I think it would be good if you could have a room facing the southbank...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hugs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
3 of 5 bubbles Reviewed 31 July 2014

Good position for exploring london,shame about the lack of cooling in bedrooms very uncomfortable to sleep won't be using this one again
Staff were very friendly and helpful and food was reasonably priced shame about the bedroom

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire, United Kingdom
1 review
5 of 5 bubbles Reviewed 31 July 2014

We had a lovely stay in this hotel, the room was bigger than i thought it would be so that was nice, the staff were excellent and couldn't do enough for us, it is in a great location and a thoroughly enjoyed our stay
highly recommended

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London County Hall Hotel

Property: Premier Inn London County Hall Hotel
Address: Belvedere Road | County Hall, London SE1 7PB, England
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#72 Family Hotel in London
#86 Romantic Hotel in London
#135 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London County Hall Hotel 3*
Number of rooms: 316
Official Description (provided by the hotel):
Just minutes away from the London Eye, in sight of some of London's most famous landmarks and in the same building as the Shrek Adventure, Premier Inn London County Hall puts you at the heart of the city. - From this central spot, located in the historic County Hall building, you'll be able to see all sides of the capital. And most importantly, no matter what you discover during the day, our spacious rooms and extra-cosy beds will make sure you get a great night's sleep. Directions: Situated in the historic County Hall building, next to the London Eye, opposite the Houses of Parliament. Walking distance from West End and Theatreland. Please note this hotel does not have an onsite car park. However, we do have a partnership with Valet Inspired Parking. ... more   less 
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Also Known As:
Premier Inn London County Hall Hotel London
Premier Inn County Hall
County Hall London

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