We stayed at the Premier Inn County Hall on a Saturday night and had booked a family room. The online booking process was easy and having phoned to ask for a quiet room away from the lift I was pleased to see that we had been given exactly that.
The check in experience was fine despite the receptionist having trouble with the computer system. The receptionist was friendly and chatted with my daughter; gave us information about breakfast and the location of the restaurant, and we made our way up to the room. I was expecting a much smaller room given the hotel's central location but it was a very spacious room, with a comfortable double bed and a sofa bed which had already been made up for our daughter.
The room and bathroom were spotless (with the exception of the windows - but with good reason). The Premier Inn takes up the back of the former County Hall building and each side of the hotel faces into a deep courtyard with no visible access - hence the lack of view and dirty outside windows. If you peered out of the windows and upwards, you could see the sky and the top of the London Eye, but we hadn't booked the room for the view so weren't worried.
Every member of staff we encountered was friendly and chatty. Everything in the room worked perfectly and we had plenty of bedding, loo rolls etc. so no need to ask for anything extra.
We were out for most of the afternoon and hadn't realised how close the hotel is to Waterloo station and underground, which was a bonus - only 5 minutes walk. You could also walk to Westminster Bridge within a few minutes and therefore had easy access to Westminster, the Houses of Parliament etc. The London Eye and London Aquarium are based at County Hall itself so are within a minute's walk.
We were eating at The Ritz that night for a special birthday so didn't dine in the hotel. Finding a taxi was no problem, if you turn left out of the main entrance of the hotel there are taxis waiting.
We had a very quiet and comfortable night, and weren't disturbed by noise from any other room, despite the hotel being full. Premier Inn do offer you a night's money back if anything at the hotel causes you to have a bad night's sleep but the only thing that woke us was a thunderstorm!
Breakfast the next morning was fantastic. We paid £7.95 for each adult but children under 16 eat free, and the breakfast is a full buffet "eat as much as you like" system. The food was delicious, great variety, hot, tasty and freshly cooked, and even the coffee was good. We had so much food we found we didn't need lunch that day.
We only had one problem and that was the lack of lifts. One of the lifts was being refurbished and there was no indication where the stairs were, so all the guests were using two lifts. This meant that we waited almost 15 minutes for a lift to get down to breakfast on Sunday morning which was a nuisance. One would hope that when the refurbishment is completed things will improve but it would have been very helpful if the stairs had been signposted so that those who were able could have used them.
Check out was painless and quick and I'd definitely stay at this hotel again.
- Official Description (provided by the hotel):
- Just minutes away from the London Eye, in sight of some of London's most famous landmarks and in the same building as the Shrek Adventure, Premier Inn London County Hall puts you at the heart of the city. - From this central spot, located in the historic County Hall building, you'll be able to see all sides of the capital. And most importantly, no matter what you discover during the day, our spacious rooms and extra-cosy beds will make sure you get a great night's sleep. Directions: Situated in the historic County Hall building, next to the London Eye, opposite the Houses of Parliament. Walking distance from West End and Theatreland. Please note this hotel does not have an onsite car park. However, we do have a partnership with Valet Inspired Parking. ... more less
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- Also Known As:
- Premier Inn London County Hall Hotel London
- Premier Inn County Hall
- County Hall London