As a paraplegic I am a heavy wheelchair user (I can not stand) and require an accessible room when traveling. When I was booked in to The Grange Hotel I was expecting big things as it's a five star rated hotel. Unfortunately I was wrong to be expecting too much. The room I was given was accessible in as much as I could get access to the room. That's where the accessibility ends for a wheelchair user.
The first thing I do when I check in to my room is look at the toilet facilities for equipment and hand rails. The first problem I discovered is that when in the toilet, the door could not be shut with my wheelchair in the room. I notice there were NO hand rails in the bathroom toilet. This made my morning transfer on to the loo a brave leap of faith.
The second thing I notice is the lack of call buzzers in the room. Yes, they're annoying and get in the way for ever us wheelchair users but there were non. So if my leap of faith onto the loo failed, I was kinda stuck to my own devices.
So, onto the bar for a drink. Half way though the evening I request to use the bars disabled toilets. I was directed to the gents on the lower level. I enter these toilets to find myself stuck through a double door and there being no disable toilet facility in there. So when I finally manage to get out of the gents, it's back to my room to use the facilities there, With the door open!
On the whole my stay at the Grange was awkward and frustrating. I shan't be stopping here again and would strongly advise other wheelchair users to look elsewhere for 5* Hotel Accommodation.
- Official Description (provided by the hotel):
- The elegantly composed Grange Holborn Hotel is uniquely placed to satisfy the most discerning visitors to the capital; whether enjoying the local theatres, shops, museums, galleries and parks or maximizing time in the financial heart of the City, the Grange Holborn Hotel, provides the perfect location for any visit to the Capital. ... more less
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- Also Known As:
- Grange Holborn London
- Hotel Grange Holborn