Staff are not friendly, had to walk outside to get to my room from the main reception - not good in the heavy rain, bathroom mirror light not working, big hole in the net curtain, shower took about 5 minutes to warm up, cups in room were dirty, no shelves or drawers in the bedroom, downwards slanted shelf for toileteries in bedroom meant things put on it slid off, noise travels from hallway to rooms, baked beans during breakfast were cold, and breakfast choice was not as good as breakfast at other Best Western I've stayed at - for hot breakfast the only choices were scrambled egg, fried egg, boiled egg, sausage and beans, but as I said beans were cold. There was no bacon or hash browns. Considering all this, £94/night was very expensive. Only positive points were it was clean and great location with it being on the high street and close to tube station. I was also lucky in that my room was off the main road so noise from traffic was less of a problem. I would not recommend this hotel.
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- Also Known As:
- Best Western Chiswick Palace And Suites
- Best Western Chiswick Palace Hotel London
- Chiswick Hotel London
- Best Western London