I'm just back from a 2 night stay in this hotel. It was my second time to stay there and standards have dropped considerably. We stayed in the annex which is detached from the main hotel. The room was tiny with a sloped roof making it seem even more claustrophobic. The windows howled with the slight breeze outside. Breakfast was very poor. I recommend the toast and yogurt as the cooked goods are not appealing. At reception I had no problems but I didn't find them particularly helpful. Renovations are taking place but as the hotel are still open they should try to maintain some standard. On my way to reception to check out I passed 3 black bin bags and some loose bedlinen on the paths. Surely the staff can clean as they go? I will be back in chiswick, but I won't be back here.
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- Also Known As:
- Best Western Chiswick Palace Hotel London
- Best Western Chiswick Palace And Suites
- Chiswick Hotel London
- Best Western London