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Elisa L

Lovely stay at the Hux Hotel

Review of Hux Hotel
5.0 of 5 bubblesReviewed 11 Apr 2024
Great stay at the Hux Hotel. The staff were amazing, really friendly & helpful. We stayed in one of the suites, which was decorated nicely and had loads of room. The smaller bedroom needed a mirror and we couldn't get the TV to work, but this didn't affect our stay.

At check in we were given 2 coins to exchange for drinks in the bar, being a group of 3 friends we asked for another and it was given freely. The bar was great. Live music was fun and the drinks tasty.

Breakfast was delicious and good value for the area. I wouldn't hesitate to stay here again. Thanks for a lovely stay!
Date of stay: March 2024
Trip type: Travelled with friends
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Hux Hotel, Owner at Hux Hotel, responded to this review
Responded 15 Apr 2024
Dear Elisa,
It seems like you had a wonderful time at the Hux! The staff's friendliness and helpfulness really made your stay special. Despite a couple of minor issues with the room, it's great to hear that it didn't affect your overall experience. The bar with live music and delicious drinks sounds like a fantastic perk, and breakfast hit the spot too. We hope to see you again soon,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews the royal albert hall quirky hotel petite room signature room hyde park high street lounge bar hotel team the location is perfect a wonderful stay washing machine kensington gardens great shower enjoyed my stay two night stay fabulous hotel hotel is situated
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Reviewed 11 April 2024

We stayed at the Hux Hotel for a night. On check in we were pleasantly surprised we had been upgraded to a suite. It was beautiful , clean and tidy. Overlooking Kensington Park.
The staff were all super friendly and couldn't do enough for us.
We had dinner and cocktails in the bar that evening. Shout out to the bartender who was very knowledgeable and great at his job!
We will definitely be back.
Thank you to all the team for making our stay perfect.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KittyCakes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hux Hotel, Owner at Hux Hotel, responded to this reviewResponded 15 April 2024

Hello Kitty,
Thank you for your 5* review, we are glad you appreciated an upgrade to one of our Suites. It's wonderful to hear that the staff went above and beyond to make your stay memorable. I will definitely pass your comments on to our bartender who added some extra magic to your evening. Looking forward to welcoming you back soon for another perfect stay!

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Reviewed 10 April 2024 via mobile

Only stayed for one night while attending a concert at the Albert Hall, only a 15 minute walk. The staff are very attentive, we were treated very well, nice little touches throughout. Nice rooms, good breakfast, great location, great cocktails in the bar

Room tip: On 5 minute walk from High Street Kensington Tube, 15 minute walk to the Royal Albert Hall
Date of stay: April 2024
Trip type: Travelled as a couple
Thank M2592BZdavidm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hux Hotel, Owner at Hux Hotel, responded to this reviewResponded 11 April 2024

Hi David,
Thank you for your 5* review, it was a real pleasure to host you at The Hux. It is very important for us that you felt treated well by our Team and, you liked the room and our breakfast. We hope to welcome you again very soon!

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Reviewed 8 April 2024

We had a wonderful stay at the Hux in Kensington. From the moment we arrived we were made to feel welcome by the very kind and polite staff - Liam in particular was lovely. The hotel was very quirkily done out and was perfect for what we needed. The room was clean and effectively equipped and decorated in the small space. We were seeing a show at the Royal Albert Hall and went back to the basement lounge afterwards to enjoy cocktails, wine, and awesome live music. Breakfast was also delightful - the only disappointment is that we were charged extra for a pot of tea, when we'd been told that tea and coffee were complimentary on arrival. We'd definitely stay again!

Date of stay: April 2024
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank AmyC08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hux Hotel, Owner at Hux Hotel, responded to this reviewResponded 8 April 2024

Dear Amy C,
Thank you for sharing your wonderful experience with us. We're delighted that you felt warmly welcomed by our kind and polite staff, especially Liam. It's fantastic that you enjoyed the quirky decor and found our hotel perfect for your needs. We're glad your room was clean, effectively equipped, and decorated thoughtfully in the small space.
It's great to know that you had a memorable time enjoying cocktails, wine, and live music in our Live Lounge. We apologize for the confusion regarding the complimentary tea and coffee on arrival and the additional charge. Your feedback is very important to us, and we'll ensure to address this internally.
We truly appreciate your kind words and recommendation, see you soon!

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Reviewed 7 April 2024 via mobile

A delightfully funky little hotel with the most colourful decor imaginable. Our room was petite yet had all the amenities needed, plus we enjoyed a cocktail in the groovy lounge/nightclub area. Staff were charming. Very convenient for a show at the Royal Albert Hall.

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank Stuart G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hux Hotel, Owner at Hux Hotel, responded to this reviewResponded 8 April 2024

Dear Stuart G,
Thank you for your kind words! We're thrilled you enjoyed our funky decor, cozy room, and groovy lounge. It is great to hear our staff made your stay charming. We're glad our location was convenient for your plans at the Royal Albert Hall and we hope to welcome you back soon!

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Reviewed 5 April 2024

Excellent customer service; happy to help, cheerful, knowledgeable and made you feel special. The hotel is full of joy, interesting and colourful items to look at, your eyes wonder everywhere. Our hotel room was small (which I booked) so when we return I will get a bigger room, that said it was lovely, clean and compact.

Room tip: Breakfast is scrummy and take the opportunity to use the bar.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tracey U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hux Hotel, Owner at Hux Hotel, responded to this reviewResponded 5 April 2024

Hi Tracey,
Thank you so much for your kind words! We're so happy that you had a great experience with our Team and that they made you feel special throughout your stay. It's wonderful to know that you found our hotel visually delightful with its colorful decor. We're glad you enjoyed your clean and compact room, and we'll be delighted to accommodate you in a larger room when you return. See you again soon!

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