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“VERY NICE, GREAT LOCATION BUT TOO HOT!!!”
Review of Enterprise Hotel

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Enterprise Hotel
Ranked #786 of 1,078 Hotels in London
Reviewed 15 December 2013

We have been to the Enterprise for 4 nights since we got a bargain online (300£ for a double room around Xmas time in central London ) and we liked the hotel and, above all, the area. It's central, in zone 2, 2 minutes walk from Earl's Court tube station, very close to a street that has Mac Donald's, KFC, Sainsbury's, M&S, Cooperative (these are supermarkets) so we bought water and food for cheap. The building is very nice, and we also liked the hall. The staff was okay, when we needed scissors we borrowed them from the reception, there was just a girl with glasses (don't know her name) that acted like she would have loved to be anywhere else, but still, we did not care. We knew the room was small, but we are talking about London. The room was clean and so was the bathroom. WARNING: the hotel is very hot and the first night we had problems to sleep because of the temperature in the room, we heard also other guests complaining about the same thing and when we asked to the receptionist if there was a way to chill the area he answered no. We were there in December, and it was very weird coming inside the hotel from the outside cold. This can be very boring and it's the first hotel in which we experience this problem so we guess it does not work this way all over London.

  • Stayed: December 2013, travelled with friends
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Thank superstarintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 378 reviews

Reviewed 9 December 2013

Tiny rooms and moodiness. That's what we found.
We arrived early and we had to wait for check -in. We went out for a walk around the neighborhood and we have seen a good location: restaurants, convenience stores, subway, bus, all on hand.

When we returned, we had to wait about 15 minutes until the person in front desk, who seemed to be having a really bad day, forward us to the room. An employee helped us with our luggage and got to the room after going through a extremely slow elevator and a hallway, where the luggage (two, large) almost did not fit!

To access the room's door we had to climb down three steps and climb up three others. Inside, the room smelled musty, giving the impression that it was not being used for some time. I noticed a crack in the wall and the complete lack of space to accommodate the luggage.

We went back to the front desk and we asked for another room. We were given two keys and told to choose what best pleased us. We chose the least bad. The space between the bed and the wall was no more than 40 cm (a little more than 1 foot) and there was no room for luggage. We had to open them, one at a time, on the bed. The closet was tiny and there was no room for movement.

In the bathroom, the problem was different: There was no curtain in the shower, just a kind of fanfold bulkhead, too small. Then, by taking a bath I caused a flood in the bathroom.

Outraged, we tried another hotel and, to finish our martyrdom, we had to pay a fine for canceling the reservation, equivalent to one night.

I called Booking's customer care and when I mentioned that the room was very small, the attendant laughed (!) Ironically, saying that “in Europe the rooms are usually small” (!) I'm still trying to understand what she meant by that! In Italy they were not, nor in Paris either!

Anyway, I can not say I was happy to pay the fine, but I was really very happy to move to the Holiday-Inn, where rooms are indeed correct size (even the cheapest), customer service is done by qualified professionals, the elevators work well, hallways have adequate size and there is curtain in the shower.

  • Stayed: November 2013, travelled as a couple
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1  Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Tom K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 November 2013

The room was too small to fulfill its description as a double room. Two single beds were pushed together. One of the beds was forty centimetres from the door to the tiny bathroom, so the door could not open fully. This created a safety hazard. Body parts and clothing were in danger of being caught on the door latch. Emergency personnel would have trouble trying to remove someone from the bathroom. The room did not have a safe, and the staff, who did not know how to smile, wanted us to pay five pounds to use the safe in the office. The only good point is its location, in a very quiet street close to the Piccadilly Line which provides cheap transport to the airport. We stayed there one night after a trip to Spain because our flight home to Oz departed from London. We were glad this hotel was our not our base for an extended stay in London.

Room Tip: Insist on getting a real double room and remind staff of our bad experience in a single room that ha...
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  • Stayed: September 2013, travelled as a couple
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Thank NigelMcDougall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

I was pleasantly surprised by this hotel having read some bad reviews on Trip Advisor. One of the men at the front desk was very pleasant, however others at the desk were less so. The hotel was located 2 mins from Earls Court subway, which is on the Blue line (takes you to most of the main attractions). The room was very clean and had everything we needed (Television, Wardrobe, Dressing table and Tea and Coffee Facilities). No complaints whatsoever regarding the room. The hotel was located off a main street, which had loads of bars, cafes and restaurants as well as shops. Would stay again!

  • Stayed: November 2013, travelled with friends
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Thank st0rminateacup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

AWFUL, TERRIBLE HOTEL

RUDE STAFF, We were CHEATED by disonest people who publish pictures that doesn´t meet the reality.

ROOM IS LIKE A JUNK. DIRTY and OLD. That is not what is shown on the web pictures !!!!!

Room Tip: The room pictures doesn´t meet the reality!!! BE VERY CAREFUL. The looby room and the entrance is o...
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  • Stayed: November 2013, travelled as a couple
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1  Thank Gerator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

The hotel is fine and our room has air con, TV and tea making facilities but the room is about the size of a small boat cabin. That's fine as we are out all day but even though we travel light, there is barely enough room for our bags.

Stayed: November 2013, travelled as a couple
Thank Jacky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Enterprise Hotel

Address: 15-25 Hogarth Road, London SW5 0QJ, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #786 of 1,078 Hotels in London
Price Range: £78 - £162 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Fastbooking and HostelWorld so you can book your Enterprise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Enterprise Hotel London

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