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“Do not book here! Too many other places that are way better!”
Review of Queensway Hotel

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Queensway Hotel
Ranked #822 of 1,069 Hotels in London
Heidelberg, Germany
Level 5 Contributor
95 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Do not book here! Too many other places that are way better!”
Reviewed 12 August 2013 via mobile

Stay away!!!! Do not book room here! First, the desk clerk was not helpful or knowledgeable about anything in London... Asked him about where places were and he had no idea! The room! Can we say "icky"? It smelled like mildew... The bath mat was soaked when we walked in?!?! Gross! The room was tiny two of us and our weekend bags left no room to walk! Breakfast? Another "icky"... Cold hard boiled eggs, sweaty cheese, and hard stale crescent rolls. Too many other places.. Stay away from this one!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
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Island of Malta, Malta
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2013

The location was great and the room was a good size and spotless but that's all I can find to praise about it. The room was very tatty, with water rings on the furniture, one window had a cracked pane and the warped frame that wouldn't allow it to close, the tap over the bathroom fittings had missing pieces. It didn't bother me that much as I only wanted to use the room for showering and sleeping, What really tipped the balance was breakfast. Not only was the mediocre food served in a room with no natural light, by sullen staff, what really put me off was that the tablecloth was stained in several places - at first I thought it was bad laundering but then I realized it was paper, which hadn't been replaced!
There are loads of hotels in the area, I'm sure there's better to be had.

Stayed August 2013, travelled solo
Helpful?
1 Thank Louise190320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Helsinki, Finland
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2013

Had reserved a room for four persons, got a room (number 4) located at the basement having no view except the garbage bags outside. Breakfast was very ordinary, but the service was friendly. At the last evening the extra bed had disappeared so my son had to sleep on a matress on the floor. The wifi worked quite well. The hotel is near the Paddington Station, which is convenient. Hint for travellers from Heathrow to Paddington: take the Heathrow Connect train instead of Heathrow Express: it is a bit slower but you save a lot of money.

Room Tip: Avoid room 4 at the basement: no view and noisy.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rippe39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2013

My daughter and i stayed here for 3 nights. The location is perfect, close to all amenities. A great choice of restaurant's close by. The room size was perfect and spotless. However, it was a bit noisy as we were facing the main road. Breakfast was a bit of a let down, but there was plenty of cafe's close by so it was not a problem. The receptionist was very helpful and pleasant. I would stay here again.

Room Tip: Request a room at the back to avoid the noise at the front from the main road.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa6478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler, Canada
Level 5 Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 June 2013

I stayed in this hotel for 4 days in June. Prices were reasonable and I really just wanted a room. Very good location with Paddington and Lancaster gate tube station an easy walk. Close to Hyde Park also.
I stayed in a single room which had zero space but was clean and comfortable. The best i got out of the shower the entire time was just warm, not hot.
I went to breakfast once, the 9:15am cutoff wasnt very jet-lag-friendly. The one time i did go I felt the staff thought i was more of a nuisance than a guest. Two staff members were actually having a conversation at the food table, with one staff member actually sitting on the edge of the table with her behind. I couldn't actually get at the cereal/milk, till she finished her conversation and moved her "posterior" off of the table. Also i saw them clean the tables. They gace a quick wipe with an old cloth and then reset the table with new knives/forks/plates - not sure how clean it really was.
Do yourself a favour, give breakfast a miss and head to paddington station or area around and get something

Positives:
Clean
fairly quiet
free wifi

Negatives:
Shower heat was poor
Single room was VERY small
breakfast extremely basic - not convinced about the cleanliness
Staff not very service oriented.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Erinday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 May 2013

Location of this hotel is fantastic, only 5mins walk to Paddington train and tube station. Room size was very generous but bathroom small in comparison. The rooms facing the main road can be a bit noisy during morning peak hour. There are heaps of food options near by, we didn't have breakfast but tried all the local cafes.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kookla163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 May 2013

In this area of London there are more hotels than any other institution, so the competition is high.
I was travelling on business and I needed a comfortable bed, hot water, clean sheets and towels and a good nights sleep.
No complaints - I got what I asked for and the friendly staff at breakfast made the start of my next day enjoyable!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crustybrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queensway Hotel

Property: Queensway Hotel
Address: 147-149 Sussex Gardens, London W2 2RY, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #822 of 1,069 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Queensway Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
The Queensway hotel is an elegant listed Victorian building which has been thoughtfully refurbished to reflect the opulence of that period, while offering all the amenities one expects to find in a modern hotel. The Queensway Hotel is in a tree line road close to Hyde Park, Marble Arch and Oxford Street. We look forward at welcoming you at the Queensway Hotel located in Paddington next to Paddington and Lancaster Gate Stations. ... more   less 
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Also Known As:
Queensway Hotel London

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