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“Great location and nice rooms”

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The Queen's Gate Hotel
Ranked #375 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 3 March 2014

Perfect location for a weekend break in London. We went to the Albert Hall to see a performance and the hotel is less than 5 minutes walk away so ideally located.
Gloucester Road tube station is about 7 minutes in the other direction and there are shops and restaurants nearby.
The room was a reasonable size and very clean. There was a good size window for fresh air and all the normal items you would expect (TV, phone, hairdryer, tea & coffee, safe, iron, minibar). The bath was lovely and deep and the shower was well positioned and powerful.
We had a drink at the bar in the evening and had some tapas bar snacks which was all very nice. The barman was very friendly and knowledgeable and made everyone feel welcome. Breakfast offered lots of choice and was all very pleasant, although a better quality sausage would have just finished it off nicely.
All in all, it was a great place to stay. Perfectly located and the price was acceptable for a London hotel.
We hear there is soon to be a renovation (although it was in very good condition anyway), so we will happily return to see the improvements.

  • Stayed: March 2014, travelled as a couple
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5  Thank TonKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheQueensGateHotel, Front Office Manager at The Queen's Gate Hotel, responded to this reviewResponded 21 April 2014

Dear TonKat,

Thank you for taking your time to comment on your recent stay and such wonderful feedback.

I'm very pleased to read that you remarked on our perfect location in the heart of Kensington and Chelsea Borough. We are well known for our location which appeals to all our customers and offers a vast variety of entertainment.

Thank you for noticing our friendly and helpful staff. I have certainly passed your comments on to our employees and it is very rewarding to know that the results of their hard work have reached your expectations.

We are also happy that you appreciate the quality and variety of our buffet breakfast. We know that a successful start into the day is often supported by a sufficient breakfast. Therefore we do our best to serve our guests a rich and diverse breakfast together with the will to keep up the high quality of our food

I am delighted to hear that you may be coming back to London and would like to stay with us again. Please contact us directly for the best rates and availability.

Looking forward to welcoming you again at The Queen's Gate Hotel.


Kind regards,

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523 - 529 of 1,009 reviews

Reviewed 2 March 2014

Location is close to Albert Hall and just a 10' walk to South Kensington Underground station. Very good service at the reception, breakfast is also very good. Rooms are somewhat small but very nice. Some restaurants nearby.

Stayed: February 2014, travelled with friends
1  Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheQueensGateHotel, Front Office Manager at The Queen's Gate Hotel, responded to this reviewResponded 23 April 2014

Dear Marc D,

Thank you very much for taking your time to share your comments on TripAdvisor site as well as your fantastic feedback. It is extremely gratifying to read you have had such an enjoyable stay with us.

We are delighted to read your remarks about our location in the Kensington and Chelsea Borough. Indeed, it appeals to all our customers and the short distance to museums, shopping centers and restaurants adds a special touch to everyone's stay with us.

I was delighted to read that you enjoyed your time with us. I am thrilled that you found your room to be comfortable and that you were happy with the service provided.

Your kind words about the breakfast are most appreciated and I will be sure to pass these on to the Kitchen.

Thank you very much once again for your comments and we look forward to welcoming you soon on your next trip to London.

Kind regards,

Assistant Manager
The Queen's Gate Hotel ****

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Reviewed 2 March 2014 via mobile

Located close by the Royal Albert Hall, Hyde Park and three top Museum attractions; Natural History, Science and V&A. Easy to get to Knightsbridge and on.....

Hotel is modern and well equipped, way better than other similar I have stayed in previously in this area of London. Very clean and well equipped, spacious rooms with lovely high ceilings. Friendly staff and well organised too.

Bed and bathroom both excellent. Room fully air conditioned and large opening window for fresh air when needed.

Would highly recommend this for couples or families. The location makes it unbeatable.

Stayed: March 2014, travelled as a couple
2  Thank DAV1D300965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheQueensGateHotel, Front Office Manager at The Queen's Gate Hotel, responded to this reviewResponded 23 April 2014

Dear DAV1D300965,

Thank you very much for your comments and feedback.

I am thrilled that you felt the hotel to be charming, beautifully decorated and made you feel at home. Our priority is to ensure our guests are comfortable and have a memorable stay.

We are very proud of our staff at The Queen's Gate Hotel and it is always pleasing to receive such wonderful comments as yours. We constantly intend to exceed our guest’s expectations of service and it is always rewarding to hear that these efforts are noticed. I shall ensure that all of your kind comments and praise are passed on to the team and that their services are duly recognized.

Once again thank you very much for your fantastic feedback and I hope we have the opportunity of welcoming you back to the hotel in the near future.

Kind regards,

Assistant Manager
The Queen's Gate Hotel****

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Reviewed 21 February 2014

We stayed here for 1 night to attend the BBC Folk Awards at the Royal Albert Hall. The location was perfect, only a 5 minute stroll away. Check in was seamless, it was nice to be asked what type of room we wanted and we opted for a quiet room on the 4th floor. Staff were courteous and efficient. We hadn't booked breakfast and were only looking for a place to sleep. The room was clean and have everything I would expect in a 4* hotel, my only gripe would be the cleanliness of the bath which was slightly grubby. The room was quiet and the bed comfortable.

  • Stayed: February 2014, travelled as a couple
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1  Thank Catherine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014 via mobile

We stayed here for a long weekend, in room 1015 and absolutely could not fault it. I was a little skeptical after reading some negative reviews, but was proved wrong.

We booked a standard room which was spacious, with luggage rack, two wardrobes and a huge double height window with balcony - a rarity for central London at this price. The bathroom was also a good size with a bath/shower that was super powerful! Decor was modern yet comfortable, spotlessly clean and thought taken throughout. Considering this hotel is on a main road, the room was silent which was lovely.

The staff were very friendly and attentive whenever we needed them and the breakfast had more than enough choice. This hotel is only a couple of minutes walk away from Gloucester road tube, south kensington tube, Royal Albert hall, natural history museum etc. Perfect location!

Overall I would highly rate this hotel, especially for the price. Would definitely pick an abba hotel again.

Stayed: February 2014, travelled as a couple
3  Thank RM1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014 via mobile

Excellent hotel
Convenient for Royal Albert Hall
Friendly staff
Given room opposite lift. Asked to be moved, no problem. Staff could not be more helpful.
Rooms clean, modern and recently refurbished.
Good value for money
Would book again.
Great places to have brunch three minute walk away

Stayed: February 2014, travelled as a couple
1  Thank Ottimista1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheQueensGateHotel, Front Office Manager at The Queen's Gate Hotel, responded to this reviewResponded 21 April 2014

Dear Ottimista1,

Thank you very much for sharing with the online community your wonderful comments about our hotel.

Your feedback regarding our staff is lovely to read, we intend to provide our guests with a first class customer care and make sure our guests leave us feeling that they have received outstanding service. When these efforts are acknowledged it makes all our work worthwhile.

We are absolutely delighted you have had pleasant stay at the hotel. I am equally thrilled to read that our location has been so convenient for you. Our neighborhood certainly has plenty to offer for all our customers.

We will be more than happy to welcome you again on your next visit to London. Please contact us directly for best prices and availability.



Yours sincerely,

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Reviewed 12 February 2014

This hotel looks good on the surface- it does the job for a short stay in central London but our room was situated betwen 2 lifts so quite noisy . Don't expect any luxury and then you won't be disappointed but it is clean and a good location very near Royal Albert Hall and Natural History Museum . Good Cafes nearby provide a much cheaper breakfast than the one on offer at the Hotel - its worth the short walk . The staff were helpful

Room Tip: Be sure to ask where the lift s are in relation to the room I woke up thinking I was at home and had...
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  • Stayed: February 2014, travelled as a couple
    • Value
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Thank meetingpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Queen's Gate Hotel

Address: 31-34 Queen's Gate | South Kensington, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#245 Business Hotel in London
#262 Luxury Hotel in London
#308 Romantic Hotel in London
#322 Family Hotel in London
Price Range: £104 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Gate Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
This elegant 19th-century town house hotel has a privileged upscale location in Kensington. Just 300 meters from The Royal Albert Hall, Hyde Park, Kensington Gardens and the Natural History Museum. The Science Museum and the Victoria and Albert Museum are 5 minutes away. Imperial College is directly across the street. Both the Royal College of Music and the Royal College of Art are just 300 meters. The Tube stations "South Kensington"and "Gloucester Road" are 800 meters away with fantastic direct connections to Heathrow Airport, Eurostar, Theatreland, the West End, the City and Victoria Station for Gatwick Airport. Olympia Exhibition and Conference Centre is just 18 m inutes by direct bus. Harrods, Harvey Nichols and the designer boutiques in Knightsbridge and Sloane Street are just a 10 minutes walk. The stylish and spacious bedrooms (90) have a chic boutique feel, are air conditioned with en-suite bathroom and shower. Features include fast and free WiFi, large windows, a mini-bar, large LCD TV and wooden floors. Facilities include the Q bar with an outdoor terrace, restaurant, room service, 2 meeting rooms for 25 persons each, an internet corner and a small fitness centre. A large variety of bars and restaurants, ATMs, grocery stores and pharmacies are in the neighbourhood. We look forward to welcoming you. ... more   less 
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Also Known As:
Abba Queens Gate London
Hotel Abba Queens Gate
Abba Hotel London
Abba Queens Gate Hotel London

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