I booked a Larger Queen Room with my Choice Hotels points from November 14th-17th at the Comfort Inn Hyde Park. It stated in the reservation that this would be a larger room. I have already stayed at the hotel in the same room category in 2012. The room i was given this time was much smaller. I told the staff several times and despite the evidence in the reservation, this point was not acknowledged by your staff until the third day. Switching to another room at this point was useless.
All of the rooms on the fifth floor are smaller than the other rooms in other floors and should be offered at a lower rate. This is even stated by several persons in reviews on Trip Advisor.
The breakfast was barely adequate. When I stayed in 2012 it was much better. The only good point with this hotel is the location near Hyde park. Find an alternative if you can.
- Official Description (provided by the hotel):
- The Comfort Inn Hyde Park is newly renovated in March 2011. This hotel offers an excellent tourist location base to explore London. The Comfort Hotel Hyde Park is located just stones away from the famous Hyde Park and it's museums with only a minute to the park. Walking distance of 10 minutes to Marble Arch, Oxford Street and a short 10 minute commute to Westfield's Shopping Centre. The hotel location is perfect for sightseeing, shopping, dining, business and entertainment which is the heart of London. Walking distance to connect on to the Central Circle District, Hammersmith and city and the Bakerloo Lines. Free Continental breakfast available seven days a week. The reception office is open 24 hours. ... more less
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- Also Known As:
- Comfort Inn Hyde Park Hotel London
- Park Hotel London