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“Surprised” 5 of 5 bubbles
Review of Premier Inn London Euston Hotel

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Premier Inn London Euston Hotel
Ranked #141 of 1,089 Hotels in London
Certificate of Excellence
Wolverhampton
1 review
“Surprised”
5 of 5 bubbles Reviewed 24 February 2014

Booked in for a Saturday night .
Very friendly and helpful staff.
Rooms superb.
Considering we were on the main road side of the hotel it was so quiet.
Hotel very clean.
We were pleasantly surprised and will stay again.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 27 February 2014
Dear guest,

Thank you for taking your time to leave some comments about your stay with us at Premier Inn London Euston.

It is great to read your comments. Great to know we ticked all your boxes. We look forward to welcoming you back in the future.


Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (656)
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Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

Having staid at a Premier inn before we knew the service we could expect. Our stay far supassed this expectation and we were all made to feel we were one of the family. The staff engaged with my young daughter and treated her as a valued guest.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 27 February 2014
Dear guest,

Thank you for taking your time to leave some comments about your stay with us at Premier Inn London Euston.

It is great to read your comments and know that you enjoyed your stay with us. The team want to make everyone feel as much at home as possible and ensure that everyone leaves happy when they check-out.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ghent, Belgium
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 24 February 2014

At walking distance from St Pancras Station (it takes only five minutes), Oxford Street, Baker Street and Camden Market at 20 minutes.
Delicious breakfast and very friendly staff.
I also recommend the restaurant.



  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SaCharlieFlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 4 March 2014
Dear guest,

Thank you for taking time to leave some feedback from your stay with us at Premier Inn London Euston.

I am glad you enjoyed your stay with us and that we were able to accommodate your needs during your time in London.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ellesmere Port, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 February 2014

l would like to mention so many. To start with the lovely people in reception, who know me so well. Because of my humanitarian projects l am involved with l come and stay there a lot. The lovely Ariana, Alba, and the gorgeous Ze. In the restauarant l can only name the people l remember. Nicky, Alex, Sebastien, Christina, Anup, Mateo, Katrina, Natalya Sara, and the rest.
They are all so friendly lt really feels like my second home....The professionalism in exemplory, All l can comment is that l hope the guys are not reprimanded for casual conversation, enjoying the company of the guests. or generally integrating with the guests.

  • Stayed March 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 30viv10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 4 March 2014
Dear guest,

Thank you for taking time to leave some feedback from your stay with us at Premier Inn London Euston.

It is great to see so many names on your feedback I am glad the team make such a difference to your stays with us. I will be passing on your wonderful comments to them as I am sure they will very happy to receive them and specially knowing it is someone who has been here on several occasions.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clevedon, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

We have been to this hotel before, but this visit was outstanding. While out for the day our room suffered a major power loss. They texted me to say that a room change was neccessary. When we arrived back, a new room was waiting just a couple of doors away and the transfer went without a hitch and we were offered a refund of one nights stay. The whole event was handled very professionally and charmingly by JEAN on reception.
The stay overall was as expected with excellent room, bar and dining facilities along with friendly aervice from all the staff. Well done.

Room Tip: Some of the room corridors are very long. If you have walking problems, ask for a room near the lift...
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KayGee338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 4 March 2014
Dear guest,

Thank you for taking time to leave some feedback from your stay with us at Premier Inn London Euston.

It is great to read your comments from your stay and even better to know that Jean was able to make a difference to your stay even with the hiccup, there is nothing better than being able to get a positive outcome from something that has gone wrong. It is always great to feedback from our repeat customers as it is this way we can highlight any areas of concern that may creep up. I will pass on your lovely comments to Jean, as I am sure she will be very happy to hear them.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 February 2014

We stayed at the Premier inn Euston for two night during February half term. Two adults and a 8 year old in a family room. The hotel is in a good location opposite Euston Station. Easy transport links for train, tube and buses. On arrival we had speedy check in and our room was spotless and perfect for our needs. We was in a room on the first floor at the back of the building, it was very quiet at night.
To access the lift/ stairs you need to use a room card so we felt safe at all times in the hotel. The hotel provides 30 mins free wifi, which was fab! All the staff we spoke to during our stay were really friendly and helpful. On our last day we was able to leave our luggage in a baggage room for free, so we was able to enjoy our last day in London without dragging our cases around... Overall it was a really good experience and we will stay there again in the future.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 3criticsBolton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 4 March 2014
Dear guest,

Thank you for taking time to leave some feedback from your stay with us at Premier Inn London Euston.

It is great to read your feedback and to know that we were able to meet your needs and expectations for your accommodation during your trip to London. I am glad you were able to make the most of the services we offer, specially with our luggage room as it is always great to be able to make the most out of the last day without having to be dragging around cases.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uk
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 21 February 2014

We had 3 nights here last week with our 11 year old grandaughter on her first trip to London. It was an ideal location as we were coming into Euston by train so only had a 5 minute stroll across the road. We have stayed in a number of premier inns around the country but this was the first time I had used the online check in facility before i left home. When we arrived we were greeted and shown that we only had to put our surname into the automated check in at reception to get our room keys. We were on the 3rd floor on the Dukes Road side of the hotel (overlooking the back of St pancras church). The room was spotless with great double glazing so very little road noise. We ate in the restaurant on 2 evenings and found the food and drinks to be good and reasonably priced, the waitresses were excellent (particularly Christina (?) and Nicky) and very helpful. The food was a little slow in arriving but it was very busy and there is no rush if you are on holiday! Breakfast was good and plentiful but could be very busy at peak times, the restaurant is maybe a little small for the size of the hotel but everything was dealt with efficiently by very friendly and helpful staff. The left luggage facility is also very useful if you have a late train home as we did. Thanks to all the staff for their efficient and friendly service, we'll definately be back.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 44GillB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 4 March 2014
Dear guest,

Thank you for taking time to leave some feedback from your stay with us at Premier Inn London Euston.

I am glad to know that we were able to tick all your boxes for your accommodation needs during your time in London. It is great to know that you were able to take advantage of all our facilities and services as we want to make sure we have all our guests leave happy on check out day.
The team will be very happy to know that their hard work is recognised and that even though we have areas like our restaurant that cause issues sometimes.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Euston Hotel

Property: Premier Inn London Euston Hotel
Address: 1 Dukes Road, London WC1H 9PJ, England
Region: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#65 Family Hotel in London
#78 Romantic Hotel in London
#80 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Euston Hotel 3*
Number of rooms: 265
Official Description (provided by the hotel):
Just down the road from Regent's Park, with the British Museum and the British Library close by ... more   less 
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Also Known As:
Premier Inn London Euston Hotel London

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