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“2nd visit” 4 of 5 bubbles
Review of Premier Inn London Euston Hotel

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Premier Inn London Euston Hotel
Ranked #143 of 1,089 Hotels in London
Certificate of Excellence
west yorkshire
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“2nd visit”
4 of 5 bubbles Reviewed 23 March 2014 via mobile

Having stayed here in December we were more than happy to return. The automated check in is efficient and easy to use and someone on hand for assistance if necessary. the rooms are comfortable and clean and easy access to Central London by close proximity to the tube. My only slight criticism would be that although we booked 2 rooms for 3 of us - and were given no option of situation - they were large distances apart. For my elderly mother it would have been more reassurance to have been closer. In fairness we only asked the young man assisting check in for a change and suppose we could have persisted when he declined. However would still use this hotel again without hesitation.

Stayed March 2014
Helpful?
Thank rubles1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 24 March 2014
Dear guest,

Thank you for taking your time to leave some feedback from your recent stay Premier Inn London Euston.

It is great to get reviews from our repeat customers and I am glad you will continue to pick us for your accommodation needs whilst in London. If you find yourself booking more than one room again in the future please do call us before the day and we can put a note in your booking for you request and we will do our best to meet your request on the day.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,742 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Kuala Lumpur, Malaysia
1 review
5 of 5 bubbles Reviewed 21 March 2014

Stayed at the hotel for 3 nights from 8th to 10th March 2014. The location is good as its a walking distance to Euston station, madame Tussaud, easy access to King Cross Station, Oxford Street and other major attractions. Had stayed at premier Inn before and its natural to return as the service is good and price is reasonable compare to similar class. Would recommend other to stay and will certainly return in my next London trip.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MohamedAzudin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 24 March 2014
Dear guest,

Thank you for taking your time to leave some feedback from your recent stay Premier Inn London Euston.

It is wonderful to read your comments and to see that you are one of our many returning guests. The team work hard to ensure they leave positive memories for our guests and more so we want everyone to feel great through a great night stay.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Just come back from London after staying in this hotel for three nights. Room was spacious and clean including en-suite bathroom. Euston Road is quite noisy, even throughout the night but double glazing ensured a quiet room. Meals in the restaurant were fabulous and excellent value for money. Staff were really attentive and provided a first rate customer service with a smile. The hotel is situated close to main line stations and within easy walking distance of Central London.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 20 March 2014
Dear guest,

Thank you for taking your time to leave some comments from your recent stay with us at Premier Inn London Euston.

It is great to read your review and know that we were able to accommodate you to your needs and expectations during your trip to London. The team work hard to ensure all our guests have a great stay and everyone leaves happy on check out day.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cradley, United Kingdom
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 18 March 2014 via mobile

I was apprehensive about this Premier Inn as I had never used a Premier in a large city and thought perhaps the usual friendliness would be lost .So I was pleasantly suprised to find staff here were still smiling and helpful.
I was a bit daunted by self check in but one doubtful look at the machine bought a charming young man to my assistance.
Food in the restaurant was good and staff very obliging.
This Premier is just a five minute walk from Euston station.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda140630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 20 March 2014
Dear guest,

Thank you for taking your time to leave some comments from your recent stay with us at Premier Inn London Euston.

It is great to read that we were able to leave such a positive impression on you and that we exceeded your expectations. The team work hard to ensure all our guests feel welcome and enjoy their stay with us as we want everyone to leave with the same feeling you did too.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
1 review
3 of 5 bubbles Reviewed 17 March 2014

I had a good stay at Euston premier inn but had to call to ensure availability of an accessible room. The bed was a bit low for me. The telephone was on the other side of the room from the bed so you would need to get out of bed to answer it!


  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eleanor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 18 March 2014
Dear guests,

Thank you for taking your time to leave some comments from your stay with us at London Euston Premier Inn.

I am glad you were able to enjoy your stay with us and will pass on your feedback to the relevant departments as all our guest feedback is important to ensure we are meeting expectations in every aspect of your journey as a guest with us.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 17 March 2014

everything was lovely apart from the room being adjacent to reception and the night staff were so noisey that I had to get dressed at 3.30am to ask them to please keep their noise down. so if I stay there again I would refuse to have that room. other than that could not fault our stay.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 18 March 2014
Dear guest,

Thank you for taking time to leave some comments from your stay with us a London Euston Premier Inn.

I am glad that your overall stay was enjoyable however I would like apologise for the inconvenience and the noise experienced during your night stay. We do offer a good night guarantee to all our guests so I do hope that you received this as a small compensation for the disruptions, if not please do not hesitate to contact us so we can process this for you. I shall be passing on your feedback to the team to ensure that we are being conscious about our surroundings at all times.

We hope to welcome you back in the future.

Kind regards,

Martin Booth
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 March 2014 via mobile

This is the second time I've stayed at this Travel Inn and it remains a good choice. Premier Travel Inns provide the basics I want at a fair price. The rooms are clean and large enough that they don't feel pokey. This hotel has a perfect location for London visitors on a budget, 20 minutes brisk walk from Leicester Square, 10 minutes from the British Museum and across the road from the British Library. Usually in Travel Inns the staff are friendly, helpful and polite, check in this time wasn't up to that standard and the room safe was not working, but apart from that service was the standard I expect. This was a leisure visit but I've been on business and paid twice the price in a premium chain for a tiny single room with a dirty, grotty little bathroom so I'd generally pick Travel Inns in future.

Stayed March 2014, travelled as a couple
Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 17 March 2014
Dear guest,

Thank you for taking your time to leave some comments from your stay with us at Premier Inn London Euston.

I am glad you were able to feel comfortable and enjoyed your stay with us. We take all our guest feedback very seriously and appreciate it greatly, as we want to make sure all our guests have the same high standard service experience.

We look forward to welcoming you back in the future.

Kind regards,

Martin Booth
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Euston Hotel

Property: Premier Inn London Euston Hotel
Address: 1 Dukes Road, London WC1H 9PJ, England
Region: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#65 Family Hotel in London
#78 Romantic Hotel in London
#80 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Euston Hotel 3*
Number of rooms: 265
Official Description (provided by the hotel):
Just down the road from Regent's Park, with the British Museum and the British Library close by ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Euston Hotel London

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