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“Excellent”

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Premier Inn London Euston Hotel
Ranked #167 of 1,069 Hotels in London
Certificate of Excellence
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed 4 July 2014

Amazing staff, amazing hotel. Couldn't have asked for a better stay. Very clean and well maintained, very quiet corridors at night and close to everything we needed, good sized room, would recommend..

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 9 July 2014
Thank you for making it Premier Inn London Euston on your most recent visit to London.

In reading your review it is evident that we have made a long lasting impression. I am truly delighted to see that you enjoyed the attentive service.

We are looking forward to welcoming you back to the hotel in the future.
Kindest regards,
Ryan
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (670)
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Muscat, Oman
Level 6 Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 3 July 2014

Excellent location very near st.pancras, kings-cross st.pancras and euston stations. Walk able distance to Drummond street where all kind of Indian restaurants available. Stayed with family for a week. Rooms clean and tidy. However, the toilet is very noisy and the staff not interactive, they are in their own world..

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prashanth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 9 July 2014
We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations.

I happy to read that our location was ideal for you and your family whilst in London but disappointed that your experience around the teams service didn’t reflect what other reviews had expressed.

Many thanks again and I we will have the opportunity in welcoming you again soon.
Kind regards,
Ryan
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugby, United Kingdom
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 July 2014

I stayed with a friend , somewhere to crash at the end of a long day. Its not the cheapest but it felt good value after staying, particularly for central London.
This is such a great location, easy to drop off luggage straight form the train, and they kept bags until the evening after we had checked out - so no lugging bags around London.
The staff were really helpful. The room was clean, comfortable bed, good shower and quiet - what more do you need?
We didn't eat as we had reservations elswhere.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aileen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 9 July 2014
Thank you for sharing your experience at Premier Inn London Euston.

It is always great to receive positive comments and I will certainly pass them on to our team. It will be our pleasure to welcome you back to our hotel on your next visit to London.

Thank you.
Kindest regards,
Ryan
Operations Manager
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Israel
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 July 2014

Typical business hotel. No lounge. Decent size room. Location is very convenient. Staff very helpful. Very good and large bed (double). Good sized TV. Internet was free, but we experienced trouble accessing it. The hotel was quiet !!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FerquentTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 9 July 2014
I am delighted that you found the hotel suited to your needs. I also would like to thank you for wonderful comments about the team here at Premier Inn London Euston; these are most welcome and very much appreciated.

Many thanks and we look forward in welcoming you again soon.
Kindest regards,
Ryan
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Level 5 Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 July 2014

As regular users of the Premier Inn chain we were pleasantly surprised that the standards of customer care, cleanliness and comfort equalled those in the 'provinces' with the addition of air conditioning.
Ideal location for catching an early morning Eurostar.
Shame about the 'London' prices but when decent hotel accommodation is at a premium ........

Room Tip: Our room overlooked the main road but efficient glazing, (with air conditioning meaning windows coul...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShropshireBorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 9 July 2014
Thank you very much for your review and kind words following your recent stay with us. I am delighted to hear that our service and facilities met your expectations.

I was delighted to read that you have enjoyed the friendly attitude and attentiveness of my team here at Premier Inn London Euston.

Many thanks again and we look forward in welcoming you again soon.
Kind regards,
Ryan
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilmarnock
Level 6 Contributor
184 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 July 2014

Visiting Wimbledon for the championships, we stayed two nights, with dinner and breakfast pre-booked and paid. This gave us the bonus of a direct to Wimbledon bus, thus saving both time and money
As for the hotel, Premier Inn should be proud of this one. No faults were found - great staff, good food at excellent prices, very clean and comfortable room, and all at (for London) very good price for accommodation. Starting with a warm, professional welcome from Jean at reception, to a courteous fairwell (also from Jean), the stay was first class
With obvious security(you need a bedroom card to action the lift) and fabulous value food, this hotel is a real find. Because I am now retired, I have not used Premier Inn for some time, but was a regular business user when I worked. I must say that this hotel is the best I have stayed in. Maybe all the group has improved during my retirement, but it was very good before. However this one is a real jewel in the crown of budget hotels, and clearly is better than many hotels which would claim to be operating in a different market place.
Thank you Premier Inns!

Room Tip: Good sound proofing so no room would be noisy and the lifts were quiet
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JayBird58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 3 July 2014
Thank you for taking the time to post your review.

I am delighted to read that you enjoyed your stay with us. It is always wonderful and encouraging to receive such positive feedback.


I was equally pleased to read how wonderful you found the service provided by my team, particularly Jean as we pride ourselves on having a reputation for excellent service and are committed to exceeding our guests’ expectations. Feedback like yours is the best way to motivate my team as it shows them that their hard work is appreciated.

I sincerely hope to have the opportunity to personally welcome you back to Premier Inn London Euston in the not too distant future.

Warm regards,
Ryan
Operations Manager
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Bradford, United Kingdom
Level 6 Contributor
154 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 July 2014 via mobile

Stayed on night we came for a Steeve wonder concert. Booked this premier inn as it was close to king cross for a early train the next morning.5mins walk from kings cross. Arrived early but allowed us to book in as a room was free . Rooms have ever clean comfy bed what more do you want. The staff were very helpful and pleasant.

Stayed July 2014, travelled with friends
Helpful?
Thank 186408Alison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LondonEustonPI, Manager at Premier Inn London Euston Hotel, responded to this review, 3 July 2014
Thank you for taking the time to post your review.

It is fantastic to read that you liked the location of the hotel and that you enjoyed being looked after by our staff and team here.

Thank you soon much and we look forward to your return.
Kindest regards,
Ryan
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Euston Hotel

Property: Premier Inn London Euston Hotel
Address: 1 Dukes Road, London WC1H 9PJ, England
Region: United Kingdom > England > London > Bloomsbury , Euston / Kings Cross /St Pancras
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#65 Family Hotel in London
#78 Romantic Hotel in London
#80 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Euston Hotel 3*
Number of rooms: 265
Official Description (provided by the hotel):
Just down the road from Regent's Park, with the British Museum and the British Library close by ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Euston Hotel London

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