We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Pleasant Surprise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Premier Inn London Tower Bridge Hotel
Ranked #146 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 21 September 2012

When planning a trip to London, Premier Inn became a choice because of the price. I read things wrong and got a bit upset at how far out it seemed to be after booking and spent a long time panicking about not being very close to a tube station.

So we arrive at 7.30pm to London Bridge Tube station and jump in 2 taxi's. One took the group to the back door of the hotel while the other dropped outside the front door. But at £6-7 for a taxi ride we found it reasonable as it saved us walking.

The first group were helped to check in on some big touch screen machines and the comment that it was the easiest check in ever was made.

We had booked a family room and a double for 3 nights and including breakfast that came out at £78 per person for the weekend which was very reasonable.

The family room felt roomy. 2 singles were provide as one being the sofa bed and one being a mattress from under the double bed. But with 2 youngish children they both fought over the bed on the floor one. But for once it felt a roomy place to be. The double room was very roomy with a nice sitting area instead of a bed and a sofa. Freeview TV was available and wifi could be purchased at a very reasonable price of £3 for 24 hours. You input a code and we used it with about 5 different devices.

Extra pillows were available on the wardrobe area. The Wardrobe was more cubby holes with one drawer and some hanging area. The toilet was a bath with over shower and clean and tidy. But the floor close to the sink was a bit sunken. Hubby who is a plumber thinks that there may have been a leak. Otherwise everything was fine but we lacked hand towels but I'm sure reception could have given us more. My only gripe would be how high the double bed was but I am height restricted and found I had to climb up instead of flopping on to.

Our room faced the back of the hotel which over looked a tennis court and a small play area for children. It was lovely and quiet and you could see the top of the Gherkin.

The bar and reception were very close together and we managed to get a table for dinner and had 2 pub platters which were just perfect for being late at night. But felt the bar area could have been a bit bigger with comfier seats. Breakfast was served and was delicious. You had a choice of cereals, fruit, toast, croissants, muffins or a full cooked brekkie from the buffet. Porridge, poached eggs, boiled eggs could be ordered from the kitchen. You could pay after breakfast if you hadn't pre paid. There were costa coffee machines for coffee or hot chocolate and lattes etc. There were also plenty types of tea but green tea was too busy being mixed rather than being just plain green tea.

In reception they had a small area which had vending machines with food/drink/ and a Ben and Jerry's ice cream one which was a hit with my children. There is a sainbury's a short walk away or costcutters across the road. Wetherspoons and Papa John's are close too. I can thoroughly recommend the papa john's garlic cheese sticks and Wetherspoons sunday roast.

We found the number 42 or 78 stop outside the hotel. Otherwise it's not a long walk to Tower Bridge and over to Tower Hill Tube station. We often took the tube back to Tower Hill then walked over the bridge which was a lovely walk.

Despite my initial upset I would definitely say this is one of the best hotels we've found in all our stays in London. I'd definitely go back and recommend to anyone looking for a quieter area away from the hustle bustle of central London but still being close enough to enjoy everything.

Room Tip: Ask for a room at the back over looking the tennis courts as the games kept us amused.
  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Groovee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 24 September 2012

Thank you for such a comprehensive review of the experience you had while staying with us. I am very pleased that you had a pleasant surprise and found the team service and our product to your liking.
Many thanks once again and hope to be welcoming you and your family back to Premier Inn, London Tower Bridge.
Kind regards,
Ryan
Operations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,109)
There are newer reviews for Premier Inn London Tower Bridge Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,290 - 2,296 of 3,110 reviews

Reviewed 20 September 2012 via mobile

Great comfy, clean friendly hotel in a great location. I've stayed here 3 times in 3 different years and always had a great night sleep and good food.
Really close to 2 tube stations with tower hill being closest.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Alexish78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 24 September 2012

I am really happy to hear you have used us for the last three years when in London. Great to read that you have always had a great night sleep and enjoyed your meals.

Thank you for your loyal custom and hope to see you again.
Warm regards,
Ryan
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2012

We stayed here for a 2 night stay. The breakfast was very good, providing for the usual very excellent food for both vegetarians and vegans (soya milk). The desk staff were very friendly and helped sort out printing of discount vouchers for attractions. The only minor note was that the rooms were not as well cleaned as in other locations we have stayed at.

  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PWNN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 21 September 2012

Thank you for taking your time to review your stay with us. I am pleased that you had an excellent breakfast with us and the teams’ friendliness.
Many thanks once again and hope to be welcoming you again to Premier Inn, London Tower Bridge.

Kind regards,
Ryan
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2012

I have stayed at this hotel several times before whilst in London on business. Apart from one previous occasion when on checking in I was given the key of a room that was already occupied, I have always had a pleasant stay and rated the place well.
This week I was there for 2 nights. I had a brilliant night's sleep on Monday but on Tuesday morning was rudely awoken at 5am by all sorts of noise coming from the car park where it appears lorry full of bicycles was being unloaded in preparation for a charity cycle race. There were about 50 people milling around the car park shouting instructions, talking and laughing and generally not considering that the hotel other guests really did not want to be woken at 5 and be unable to get back to sleep because of the noise.
So come on Premier Inn, it's great that you allow your car park to be used for charitable events but next time couldn't you ask the charities to arrange a start time that won't inconvenience your other guests?

  • Stayed: September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Momodoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 21 September 2012

Thank you for your continuous support and making Premier Inn, London Tower Bridge your hotel of choice when in London.
I am sorry that you were disturbed on Tuesday morning by the cycle riders, for this I do apologise. The group always stay with us the night before their charity ride from London to Paris every year.
Again, thank you and we look forward in welcoming you again to Premier Inn, London Tower Bridge.
Kind regards,
Ryan
Operations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2012

My wife and i stayed here on the 16 and 17th of Sept and we can highly reccomend this hotel,the staff were extremly helpful and friendly,the food was excellent and the hotel was very quiet at night,the location close to Tower Bridge was great,so if your looking to stay around Tower Bridge then stay here.Patrick

  • Stayed: September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nelle2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 20 September 2012

Fantastic feedback, thank you. We are so pleased you have enjoyed your stay with us. In particular we loved your warm thoughts towards our staff and the service they provided you and also the meal you had in our restaurant.
Thank you for recommending us to the trip advisor community and do hope that when you are back in London, we will have the chance in welcoming you back to Premier Inn, London Tower Bridge.
Warm Regards,
Ryan
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2012

Stayed here for £59 saver rate on Friday 7th Sept ahead of a trip to the Paralympics.
Overall good value for a late-ish booking.

Usual efficient check-in and friendly welcome.
Room spotless and comfortable, although the 2nd child's bed was 'flat on the floor' rather than a bed with folding legs, as we have found at other Premier Inns.

This hotel is on the main road, so front-facing rooms get some traffic noise through the night.

The website is correct that it's a bit of a walk from Tower Hill tube - around 15 mins, although saying that, its a walk right across Tower Bridge for some free sight-seeing. However there are a couple of bus routes that pass the door and cross to the north side, so with a travelcard you can make use of this option.

Room Tip: Ask for a room which doesnt face the main road
  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank niall_mcdonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 20 September 2012

Thank you for reviewing your stay with us. Please to read that you had a friendly welcome and found the room spotless and comfortable.
Premier Inn is in the process of fitting all the kid’s beds with folding legs just like the other Premier Inns you have stayed at.
As you have rightly stated, the website is correct regarding the distance to London Bridge / Tower Hill tube stations, generally a 10 – 15 mins walk.
Once again, many thanks for your custom and hope to see you soon.
Regards,
Ryan
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2012

Everything was excellent for us. Reception was brilliant , room was perfect, and the breakfast was first class. All the attitudes of all staff were brilliant . I would certainly use this hotel again, and would also use any Premier Inn again on the basis of my experience last week.

Room Tip: We stayed in the back of the hotel so it was quiet.
  • Stayed: September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marvyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this reviewResponded 18 September 2012

It is so pleasant to read such positive feedbacks as yours. Thank you!

As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words, which are a true encouragement for the whole team.

We all look forward to welcoming you back soon.
Kind regards,
Ryan
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southwark
Premier Inn London Southwark (Tate Modern) Hotel
Southbank
Premier Inn London County Hall Hotel
Whitechapel
Premier Inn London City (Aldgate) Hotel
Show Prices
Show Prices
Show Prices
Southwark
Premier Inn London Southwark (Borough High St) Hotel
Southwark
Premier Inn London Southwark (Bankside) Hotel
Show Prices
Show Prices
Show Prices

Been to Premier Inn London Tower Bridge Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn London Tower Bridge Hotel

Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#87 Family Hotel in London
#95 Romantic Hotel in London
#103 Best Value Hotel in London
#150 Business Hotel in London
Price Range: £83 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, TripOnline SA, Travel Republic (UK), Agoda and HotelsClick so you can book your Premier Inn London Tower Bridge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing