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“Nice & clean”

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Premier Inn London Tower Bridge Hotel
Ranked #139 of 1,063 Hotels in London
Certificate of Excellence
west midlands
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice & clean”
Reviewed 6 January 2014

Have stayed here before and staff are always friendly and polite. Its a little pricey for where its located. Food is good. Car parking is good but this visit there was building work and lack of spaces

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 31 January 2014
Thank you very much for your review. As a retuning guest, it is really important to me that my team service is always consistent and it is more important that this is recognised by our regular guests.

The car park is limited at the moment as we are having a full hotel refurbishment. I do apologise for this but to facilitate a smooth and speedy program, I do appreciate your understanding.

Many thanks again and look forward in welcoming you again through our doors.
Kind regards,
Ryan
Operations Manager
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 January 2014 via mobile

We stayed here for a New Year break and it was great. The reception staff were excellent and nothing was too much trouble. The bar was reasonably priced (for a London hotel) and the food was of a good standard, especially the breakfast. Will definitely stay here again!

Stayed January 2014
Helpful?
1 Thank Piersoneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 31 January 2014
Thank you ever so much for your review, your comments do give us the drive in wanting to maintain the first class service provided.

On behalf of my team, I would like to say "thank you " , they are very much appreciated and see you soon.

Warm regards,
Ryan
Operations Manager
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Nottingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2014 via mobile

Stayed here for two nights and very clean and great location especially for tower bridge which is a great visit doing the tour service wad excellent room was in the new refurbished side and very good and quiet

Stayed January 2014, travelled with friends
Helpful?
1 Thank darren w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 31 January 2014
Thank you so much for your review, your comments do give us the drive in wanting to maintain the first class service provided.

On behalf of my team and I, they are very much appreciated and see you soon.

Warm regards,
Ryan
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lincoln
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 January 2014

Stopped at various premier inns and just like the rest it is to a high standard ,with good happy helpful staff if you need help or have any problems they do there best to help.Breakfast good as always , a pleasant happy safe place to stay in London,it's a ten minute walk to the nearest tube but if you have had a long day or just want to take it easy a good bus service stops outside the hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank holidayboyLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 31 January 2014
Thank you for taking the time in posting your review regarding your stay. I am very happy that our location suited your needs and my team provided the service, which is expected when anyone that stays in a Premier Inn.

Many thanks again and my team and I await your return.

Warm regards,
Ryan
Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2014

We stayed here the night of Christmas Day/Boxing Day. The family room was plenty big enough for the 3 of us (myself, wife and son) and everything in the room and bathroom was clean and working fine. Our room was 1st floor and rear facing so we got a good view of the Shard but there was some external noise from air conditioning fans (?). All 3 of us get too hot with synthetic fibre bedding, so it would have been nice to have the option of feather pillows with cotton covers and blankets rather than duvets, but this a minor quibble.

What was really good was price - only £89 for the 3 of us! In 2012 we stayed at the Tower Hotel with a fantastic view of Tower Bridge but this Christmas they wanted over £200 for a family room, so really there was no contest.

I can't comment on the restaurant and bar as our relatives who live nearby fed us.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hugh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 3 February 2014
Thank you very much for reviewing your stay with us. I am very happy that you had a comfortable stay and found us to great value you for money.

Unfortunately, as a brand we don’t offer blankets but we would have gladly provided a top sheet for your comfort.

Many thanks again and hope to welcoming you again soon.

Kind regards,
Ryan
Operations Manager
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durham england
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 January 2014

This is the first time that our family have spent new years celebrations in London - but have used this hotel a number of times over the past couple of years - the staff here are very knowledgeable and in the main very friendly - the quality of and choice good these being the reason we returned. On this trip there were some negatives - the water pressure was poor and the shower reflected this - the air conditioning / heater did not seem to work all of the time - but the main concern was the bed - three poor nights sleep in a bed that was very uncomfortable to say the least - i was pleased to get home for a rest. In the past i have booked without hesitation but will look around for alternatives before making a final choice.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 10 February 2014
Thank you very much for getting back to me and I hope that the solution offered was to your satisfaction.
Hope we will be welcoming you again soon.
Kind regards,
Ryan
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 January 2014 via mobile

We stayed here for a couple of nights over new year. I think it's recently been refurbished or they're in the process of updating all the rooms so ours was sparkling new - brand new bathroom etc. Everything as we always expect from premier inn - comfy bed with choice of firm or soft pillow, great value breakfast, friendly staff etc

Wasn't the best location we've stayed in - but as we made a rather last minute decision to visit london for the new year it was one of only a few available. It actually turned out to be handy for getting back from watching the fireworks as we weren't planning to queue for the tube but it is a little bit of a trek from the nearest tube (london bridge, 15mins) and there isn't a great range if pubs/restaurants very close by.

Stayed December 2013, travelled as a couple
Helpful?
Thank Jennie2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 3 February 2014
Thank you for taking the time to post a review of your stay. We are indeed undergoing a full hotel refurbishment and I am happy that you liked the “New Premier Inn style” rooms.

I am equally happy that my teams service was on the mark and our all you can eat breakfast offerings was value you for money.

Many thanks again and we look forward to your next visit.

Kind regards,
Ryan
Operations Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Tower Bridge Hotel

Property: Premier Inn London Tower Bridge Hotel
Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#87 Family Hotel in London
#90 Best Value Hotel in London
#95 Romantic Hotel in London
#150 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
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Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

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