A shining example of excellent service. From moment I walked in I felt as if I was welcomed by my own family, in my own home, the staff at tower bridge premier inn were utterly spectacular! A young lady (Suhenara) in particular at the reception provided first class customer service and gave me prompt responses to my questions, she provided me with all the info I needed to know, it was unnoticed that she was in-training until she told me herself! While we did have to wait a short time since it was the marathon weekend, it was obvious they were very, very busy however they still took the time to listen to, and then go out of their way to accommodate myself. Food was wonderful, service excellence and again their committment to go the extra mile did not go disregarded. I took advantage of the 3 course meal deal and personally contacted the restaurant to praise the hostess and table staff that evening!!
- Official Description (provided by the hotel):
- Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Tower Bridge Hotel London
- London Premier Inn