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“Very good” 4 of 5 bubbles
Review of Premier Inn London Tower Bridge Hotel

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Premier Inn London Tower Bridge Hotel
Ranked #137 of 1,089 Hotels in London
Certificate of Excellence
Bolton, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very good”
4 of 5 bubbles Reviewed 18 May 2014

Stayed at this Premier Inn for just one night. My room 706 on the 7th floor was very clean and comfortable. Big bed and quality bedding. View was of other buildings opposite also close up view of the London Eye. The actual room and bathroom quite spacious. Staff very helpful. Nothing too much trouble.
Breakfast was help yourself Buffett style with fresh fruit salad and yogurts and cereals. Cooked breakfast for an extra £9:95.
Only complaint was that of the two lifts only one was working on the morning I was leaving. Unable to carry my luggage down several flights of stairs. Had to wait ages for the lift.

Room Tip: Happy with my room. 706
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (375)
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English first
Norwich, United Kingdom
Level Contributor
120 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 18 May 2014 via mobile

Always love staying here on our trips to London, my favourite premier inn! Perfect location for our needs! The breakfast is always so yummy, and the staff work so hard to make sure food is plentiful, hot and always available! Generally the staff are very helpful and friendly! Rooms always clean and inviting! If I had any little niggles, there are just two.....one, I wish there were more tea bags, and two, I miss the warm reception area, doesnt feel the same with the clinical podiums!

Stayed May 2014, travelled as a couple
Helpful?
Thank tina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 19 May 2014
Thank you for writing a review about your stay at Premier Inn Tower Bridge. It is amazing to read that we are your favourite Premier Inn. We always try our best for guests and it is so wonderful to read that you think our staff our friendly and helpful. I am glad that you found the rooms to be clean. Just a useful tip, we always have plenty of tea and coffee at reception and would be more than happy to provide you with any extra that you need. We look forward to welcoming you back on your next visit to London.

Kind regards,
Rebecca
Receptionist/Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 May 2014

This hotel is great staff brilliant food really good it is about 10 min walk to tube station and is a short walk to tower bridge and some nice restaurants and well priced had a curry out and one at hotel equally as good

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 19 May 2014
Thank you for taking the time out to write a review on trip advisor in regards to your recent stay with us. I am glad to hear that you thought the staff were brilliant and that you enjoyed the food in the restaurant. We always strive to have excellent customer service and we look forward to seeing you again in the near future.

Kind regards,
Rebecca
Receptionist/Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset, England
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

We stayed at this Premier Inn for 2 nights and were pleased with our choice as it was close to the Tower of London where we were planning to visit. We were given a room at the rear of the building which I believe would be quieter as away from the road. The rooms were a standard size but well decorated and clean. We ate breakfast in the hotel and although the first morning we found the restaurant a bit chaotic, it was considerably better the following day. Very cheerful staff and would stay again.

Room Tip: Ask for room at the back away from the road
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank scottyonholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 16 May 2014
Thank you for taking the time out to review you stay with us at Premier Inn Tower Bridge. I am glad that you were happy with our location and of the room you were given. It is great to hear that you took advantage of our ‘all you can eat’ buffet breakfast and that you would stay here again in future. We look forward to your next visit.

Kind regards,
Rebecca
Receptionist/Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Just had a 2 night stay at Premier Inn Tower Bridge London and it exceeded my expectation in every way..My reason for choosing this particular hotel was the parking facility, but the staff are by far the best I have experienced in hotel in the world.. We were met by a very professional and friendly member of staff who was just so helpful, from there on in all staff were so friendly, polite, and willing to help..I would highly recommend this hotel to anyone and I will certainly be back.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barnie107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 16 May 2014
Thank you for writing such positive comments about your stay with us. It is wonderful to hear that we exceeded your expectations, at Premier Inn Tower Bridge we pride ourselves on having great customer service and to hear that you found it the best you have experienced anywhere in the world is truly amazing. It is such a bog compliment to know that you would recommend us to others and we look forward to welcoming you back.

Kind regards,
Rebecca
Receptionist/Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 12 May 2014

No fridge
No slippers
No save
Air Con not working but did not complain as only stay one night. Open window to let air in.
Not good location, 15 minutes walk to nearest tube station.
Room is clean.
wifi is good and steady
Concierge and reception is good.
Good value but personally won't stay here again.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LDLDLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

No fridge
No slippers
No safe
Unsatisfactory location: 15 minutes walk to nearest tube station
Air conditioner not working, have to open window to let the air in. Did not complain as only stay one night.
Room clean, amenities acceptable
Wifi ok and steady
Reception and concierge service good
Can hear noise from street but not unbearable

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MMSPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 16 May 2014
Thank you for taking the time to write a review about your stay with us. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. We do have a fridge and safe facilities at reception if you need to use them and would have either fixed your air conditioning or immediately transferred your room if we knew it was a problem. There is also a bus stop outside the hotel if you didn’t feel like walking to the station and again we do have rooms away from the roadside if the noise bothered you. I am happy that you found your room to be clean and thought our reception was good. Perhaps next time a Premier Inn closer to the tube station would be more suitable for you.

I would like to discuss your thoughts about the stay you had with us.
Please contact myself on 0871 527 8678 or email me london.tower.bridge.mti@whitbread.com

Kind regards,
Rebecca
Receptionist/Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Tower Bridge Hotel

Property: Premier Inn London Tower Bridge Hotel
Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#87 Family Hotel in London
#95 Romantic Hotel in London
#96 Best Value Hotel in London
#150 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
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Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

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