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“Great staff & rooms”

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Premier Inn London Tower Bridge Hotel
Ranked #139 of 1,088 Hotels in London
Certificate of Excellence
Bristol
1 review
“Great staff & rooms”
5 of 5 bubbles Reviewed 28 July 2014

Friendly reception, great rooms, satisfying breakfast and at a reasonable price.I was very impressed overall. I was booked into the hotelk next door which was a dump.After seeing it I demanded a refund and booked into this Premier Inn.It was 5 star in comparison.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
I am thrilled to know that you received better service and facilities with us here at Tower Bridge compared to your first day at another hotel. We aim to make sure our guests are happy at all times and I am delighted to know that we could do that for you on this occasion.

We look forward to seeing you soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,935 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (379)
Date | Rating
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English first
Worcestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2014

I booked this hotel after arranging a suprise birthday celebration for my husband to see Monty Python at the O2 arena. We were nicely suprised at the standard of the accommodation. It was everything the advert on tv promised. It was exceptionally clean and beautifully furnished. The bed and linen were perfect. I don't very often take the time to publically review a hotel but on this occasion I wanted people to experience what we did. So close to London Tower Bridge and some of the most beautiful restaurants and tourist attractions. More than value for money. The staff were eager to assist and took time to make sure that you were enjoying your stay. Can not comment on the restaurant as we ate out on this occasion. Enjoy your stay here, I believe you will enjoy it as much as we did.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 779JoyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
Thank you for your feedback here on Trip Advisor the team here at Tower Bridge really appreciates it, especially as you do not usually put reviews up it shows to us that you really did enjoy your stay and we are thrilled your felt this way. I hope your husband had a lovely birthday. It is great to know that you also found the hotel to be in a good location near attractions and restaurants. Hopefully next time when you stay with us again you could try the food in our restaurant.

We look forward to seeing you back here soon.

Kind Regards,
Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 27 July 2014 via mobile

Lovely, clean, helpful friendly staff, we had a great time in london this hotel made it wonderful all staff were nice but eurasamus was outstanding really lovely and helpful remembered all our names and gave great advice my kids were thrilled with him to. We will defo go back
Mr and Mrs Durose

Stayed July 2014, travelled with family
Helpful?
Thank Harley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
It is great to know that you enjoyed your time here in London and we could make it that little more special for you. The team here at Tower bridge aim to make our guest feel comfortable and at home and we a more than thrilled we could do that for you.

Thank you for your feedback and we really hope to see you soon.

Kind Regards,

Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bishopstoke
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Very friendly staff, very helpful especially with the car parking. In a good location for Tower Bridge, The Shard etc. On a very warm day in July a fan had been plugged in and was running when we arrived, much appreciated - the fan was virtually silent as well which helps when sleeping.
We took the meal deal in the restaurant which offers good value especially as it now extends to the whole menu (never did understand why some of the cheaper meals used to be excluded),

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
I am really happy to know that you found the team to be helpful. I am glad that you were pleased to come back to a cool room after a warm day out, we aim to do all we can to make sure the guest are comfortable and happy with their stay and we are delighted to know that we could do that for you on this occasion. The meal deal is a great value for money and really pleased that you enjoyed it.

We look forward to seeing you again soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

Great, fresh and clean "budget hotel" so very close to Tower Bridge and within an easy walking distance to London Bridge Tube station. Very helpful and friendly staff who assisted me me with the "supermarket self-check out" machine used to actually check in to the hotel. Didn't eat downstairs but the restaurant and bar looked very clean and inviting. The room could probably do with a small bar fridge as there is plenty of room for one - surprised there wasn't one actually! Very new looking and extremely clean room and reasonably roomy with a very comfy King size bed plus a divan type lounge that our son slept on 1 night no problems. Yes I would recommend this hotel to others and we are returning to this place in 4 weeks after our European travels.

Room Tip: Our room was very sound proofed at the back of the hotel.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
Thank you for your feedback here on Trip Advisor we really appreciate it. We are pleased to know that you enjoyed your stay here with us and found the location to be convenient for you. It is great to know that the staffs were friendly and helpful towards you, as we aim to make sure our guest have a good experience. It is great to here your feedback on the rooms as we have only recently been through a refurbishment.

Thank you for your recommendation and we hope to see you soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

Stress free, fantastic location, lovely staff, so friendly an helpful, advised us to pay congestion charges. Room just right for us, kids love it, clean, an good hair dryer for the wife! Breakfast brilliant, all the staff so welcoming, it was very busy but staff was great they worked so hard to clear tables an kept the buffet fully stocked! This is the second time we have been an will always return here, its a perfect place an a lovely hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
I am happy to know that you had a stress free break here with us, as our guest’s comfort is very important to us. It is great to know that our facilities were up to your standards and you found no faults. Our team here aim to make the guest feel welcome and comfortable during their stay and we are delighted to know you had a good experience.

We are looking forward to seeing you again soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evian-les-bains, France
1 review
5 of 5 bubbles Reviewed 25 July 2014

The staff are very friendly and always happy, it's a pleasure to stay in this hotel. The room are very large and comfortable (mainly the bed !), and the breakfast are very good.
A very good hotel and coming back at the hotel at night with the Tower Bridge next to you is beautiful

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cobekai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 7 August 2014
We aim to make sure the guest have a great experience with us here at Tower Bridge and we are thrilled to know that we could do that for you on this occasion. I am also pleased to know that you found the rooms to be spacious as the guest comfort is very important to us. The Tower Bridge is great, just a short walk from us and I agree is very beautiful.

Looking forward to seeing you again soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Tower Bridge Hotel

Property: Premier Inn London Tower Bridge Hotel
Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#87 Family Hotel in London
#95 Romantic Hotel in London
#95 Best Value Hotel in London
#150 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

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