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“london”

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Premier Inn London Tower Bridge Hotel
Ranked #145 of 1,069 Hotels in London
Certificate of Excellence
Leicester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“london”
Reviewed 3 August 2014

excellent facilities,professional pleasant staff.great food and a great nights sleep.i suppose the only drawback was on the first night when we had a considerable wait for dinner,but the second night was perfect

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 12 August 2014
It is great to know that you were happy with your stay with us from the facilities to the team providing with the service that you wanted. We do our very best to make sure the guest have a good experience and we are pleased to know that you did on this occasion. We apologise for the wait you experienced for dinner on the first night but I am thrilled to know that you were happy on the second night. It is always best to make a reservation for dinner in the future just to save you from the waiting time.

Thank you for your feedback it is really appreciated and we hope to see you again soon.

Kind Regards,

Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Singapore, Singapore
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2014

We stayed at the tower bridge facility in June 2014. The rooms are not spacious but are definutel comfortable for a family of 4. 2 adults and 2 children. Dont expect the frills of a 5 star property. The staff are very courteous. There is a bus stop right outside to take you to the nearest tube station. Tower bridge, tower of london and the HMS belfast are 15-20 minutes away by walk. There are departmental stores and restaurants across the road open till 11pm. overall its been a comfortable stay and I will definitely go back.

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  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Bharath1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 12 August 2014
I am pleased to know that you enjoyed your stay with us and found that the rooms were a good enough size to accommodate you and your family. The team here at Tower Bridge are here to make sure that the guest have a good experience with us and we are happy to know that we could do that for you on this occasion.

Thank you for your feedback and we hope to see you again soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
solihull
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 August 2014

The reception staff were excellent helped me find a place to get a newspaper early on Sunday morning which i would not have found.
We had a lovely spacious room on the top floor,better than many 4star London hotels we have stayed in.
Our daughter and friend had problem with some unsupervised school kids running about late at night.They complained and the staff did their best to sort out.It was not a big issue but they mentioned it when they checked out.They were suprised that the room cost was refunded,amazing and not expected.
Hotel is in a great location we will stay again.
.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank danfordSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 12 August 2014
It is great to know that you enjoyed your stay here with us and you found the team were helpful towards you. I am pleased that you liked the rooms too as we have recently been through a refurbishment.

I am sorry about the inconveniences you experienced but I am thrilled that the team could do their best to get that sorted for you.

We look forward to seeing you again.

Kind Regards,

Nikita
Receptionist
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Greater Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

Made the short break in London a very pleasurable experience. Not located within the hustle & bustle of Central London but as good as any 4*. Very friendly helpful staff, good meals, clean comfortable

  • Stayed July 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 12 August 2014
I am thrilled to know that you have a pleasurable experience, as our aim at Tower Bridge is to make sure the guest have a brilliant stay with us. I am also pleased to know that you found the team helpful and.

We look forward to seeing you again soon.

Kind Regards,

Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 August 2014

Had a pleasant stay at this hotel. Front of hotel staff were very friendly and helpful. I can't remember one ladies name but she told us the best way to get from the hotel to Leicester Square for the theatre. Without her we had no idea! So thank you to her. Dwayne at breakfast was lovely. Very bubbly and helpful.
Room was 138 on first floor overlooking a car park and a wall. Wasn't a problem as we were only in the room to sleep! Too much to do in London to spend time in your room. Room was very good size and clean.
Food, breakfast was excellent! Buffet style for cooked breakfast, also cereals, fresh fruit and yoghurts, toast, muffins etc fruit juices, tea and coffee. Very good value for 9.95. No lunch at this hotel. Dinner was fine except for the 3 nights we were there it was courgette and creme freche!
Only a 15-20 minute walk to Tower of London walking over Tower Bridge itself. We checked out at 9.30am and were able to keep our cases there until 5pm when headed back to Euston. Would stay again here if staying in this part of London. It was a very pleasant trip, thank you to all the staff for a pleasant stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrsh2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 8 August 2014
The team here at Tower Bridge would like to thank you for your feedback on Trip Advisor it is really appreciated. We are very pleased to know that you enjoyed your stay and the team were helpful towards you. Dwayne is also a valued member of the team and is great with the guest. Our aim at Tower Bridge is to make sure the guest have a good experience and feel they would want to come back.

The breakfast has got a great selection of choices and I am glad you felt that it was a good value for money.

We are more than happy to keep luggage for the guest, as we can understand lugging it around London cannot be pleasant when there are things you would like to go and do before you head back home.

We hope you decide to come back to this side of London and stay with us again.

Kind Regards,

Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich
1 review
Reviewed 31 July 2014

It was a great stay staff very friendly helpful and polite would stay there again
Any problem was sorted breakfast was lovely eat as much as you like. It was quiet at night even with windows open . We really enjoyed our stay

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 8 August 2014
The team here at Tower Bridge aims to make sure the guest have the best experience during their stay and I am more than happy to know that we could do that for you on this occasion. We are also pleased to know that you found the hotel is situated in a location were you were not disturbed by the road noise.

We really hope to see you back again soon.

Kind Regards,

Nikita
Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burgess Hill, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

Very comfortable and for London pleasingly quiet and just a short walk from London Bridge Station. The staff were very helpful in arranging private hire transport to the event we were attending. Would highly recommend

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Receptionist at Premier Inn London Tower Bridge Hotel, responded to this review, 8 August 2014
It is great to know that you found the rooms to be comfortable and the hotel to be situated in a quite location, as being in London it can be hard to avoid road noises but we are pleased that you were not disturbed during your stay. The staffs at Tower Bridge are here to make sure the guest needs are fulfilled and we are pleased we could do that for you on this occasion.
Looking forward to seeing you again soon.

Kind Regards,

Nikita
Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Tower Bridge Hotel

Property: Premier Inn London Tower Bridge Hotel
Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#81 Best Value Hotel in London
#87 Family Hotel in London
#95 Romantic Hotel in London
#150 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
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Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

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