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“Does what is sayes on the tin” 3 of 5 bubbles
Review of Premier Inn London Tower Bridge Hotel

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Premier Inn London Tower Bridge Hotel
Ranked #137 of 1,087 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Does what is sayes on the tin”
3 of 5 bubbles Reviewed 30 March 2009

Stayed here on Friday March 6th for one night, the staff were super helpful and the room was quiet, and blackout curtains were nice and thick, we opted for the breakfast and it was lovely, we also noticed the nice relaxed atmosphere in the breakfast room as they had virgin radio on in the background, this was good to listen too,rather than the boring piping music that you get in some hotels.
if I had to give any negetive feedback all I would say is the the bed was very small and the fan in the bathroom was quite noisy for a short time, although this is not a complaint. : )
We would definately stay in this hotel again.

  • Stayed March 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank melow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Galway, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 March 2009

Premier Inn Tower Bridge is in a pretty good spot for sightseeing, South Bank Galleries and that kind of thing. A bit of a walk from London Bridge Tube station, but not too bad.
Hotel itself is pretty basic, decor is plain, and could be better. Unpleasant smelling detergents used (sort of garlicky!) , but it was clean and practical.
Breakfast buffet is worth it if you want to set yourself up for the day, staff very friendly and helpful. Security measures around the lobby and bar area are a little stringent after 9pm, but I suppose they have good reason.
It seems to get a decent amount of trade and turn around of visitors, a good sign.

  • Stayed December 2007, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank meemars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 February 2009

I would really recommend this hotel. It is spotlessly clean, very warm without being too hot (we were there in late December when the weather was very cold) and very quiet. There was no noise from the street.
I would describe the walk to the tube station as being only about 10 minutes. The breakfast was fine though there is also a Wetherspoons across the road with about the same value if you fancy a change.
Someone else on this site had recommended an Indian restaurant on the same street but it was closed when we were there but instead go past that restaurant and at the end of the road you will see 2 Indian restaurants on the other side of the road. We ate in both of these and found them excellent.
The location is really great and the hotel is a lot nicer than more expensive hotels I have stayed in in London.
The only negatives I could say were when we arrived the couch bed and the other mattress for our children were not set up and we had to wait about 45 minutes for bedding to be delivered which we then made up ourselves. We rang reception a few times while we were waiting but the girl said she couldn't leave as she was on her own.
The second was one evening we decided to have a drink in the hotel and it took quite a long time for a bar person with a very poor manner to appear.
Everything else was excellent and other staff were very nice, particularly those in the restaurant.

  • Stayed December 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SnoopyDen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northamptonshire
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 14 December 2008

A party of 9 (6 adults, 3 children) stayed here 12th December 2008 and we very satisfied. The hotel is about a 15min walk from Tower Hill tube and that I would say is the only downside especially when you have a 3 year old with you. The hotel itself is spotlessly clean, we had asked requested a family room, triple and double room, when we arrived at 2pm only the double was ready therefore we left our luggage in this room and went off to do our sightseeing. On our return the other rooms were ready; the family room had a single bed made up (converts to a sofa) and a proper mattress on the floor, the triple room had the sofa bed made up. What impressed us was the fact that these beds were made up (I have been to numerous hotels and had to get the bedding from the wardrobe and make up myself or have had to telephone reception and request the bed we had booked), staying in a 'budget' hotel I thought that would be a job we would have to do ourselves. The rooms were well insulated we never heard anything from the corridor or any of the other rooms, and even though we faced a main road never heard a car all night. The breakfast cost £7.50 and would highly recommend it it was superb with a fantastic selection and everything was fresh. My brother and his wife and 3 children are here from New Zealand and were expecting to pay a fortune for breakfast therefore were really pleased to be told that as the children were all under the age of 16 they would eat for free, where in London can you get 5 'eat as much as you like breakfasts' for £15.00? On the Friday night we ate in the restaurant connected to the hotel and again have no complaints about that, if you are looking for a la carte then you would be disappointed but otherwise good food, can recomment the maple ribs they were fantastic. When we first got to London we got lost(!) and ended up at the Premier Inn Southwark, after realising our mistake the hotel said if they had the amount of rooms we needed they would have been more than willing to transfer us to their hotel, how is that for a service? The staff at our hotel were really friendly and helpful and cannot fault the hotel at all. Would I recommend this hotel? yes I would and on this experience would consider staying at a Premier Inn again.

  • Liked — Cleanliness and good reasonably priced food
  • Disliked — The walk to the nearest tube
  • Stayed December 2008, travelled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Holidayhopper_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgr_PI_Tower_Bridge, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 7 January 2009
Firstly thank you for taking the time to write your review on tripadvisor I was delighted to learn you had an enjoyable stay with us recently.

I have passed on your comments to the team who will be equally delighted to have received your feedback.

Many thanks again and we look forward to hopefully welcoming you back again in the not too distant future.

Regards

Premier Inn London Tower Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richardson, Texas
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 2 December 2008

GETTING THERE FROM HEATHROW: Most London transportation is expensive. It takes about 30 minutes from LHR to downtown London. If you're not used to driving on the left side of the road and are not willing to suffer the traffic, don't rent a car. The cheapest way to get to your downtown hotel straight from the baggage area is the Dot2Dot shuttle service (www.dot2.com). Comfortable van and only GBP 16.00 one way, straight to your hotel door (may take up to 45 minutes)

CHECK-IN: They do not allow you to check in before 3pm (I was lucky to get to my room at 1pm as I sat and snored in their lobby from 10am). They do, however, offer to store your luggage for you while you walk around the Tower Bridge (which is right down the road).

GROCERIES: There is a 24-hr grocery store, 40 seconds by foot, out and to the left on Tower Bridge Rd. Don't waste money buying expensive stuff at the hospital.

INTERNET: Wi-Fi is available at an additional charge of GBP 10.00 per 42-hours.

ROOMS: Clean, comfortable. Don't expect British rooms to be as spacious as their US counterparts. About 10 to 15 channels on TV (but you're not in London to waste time watching TV).

TOILETRIES: Bring your own. You'll be charged for everything including toothpaste.

BATHROOM: Clean, nice shower.

BOTTOMLINE: For ~ GBP70 per night, it's a fair deal. If you book ahead of time, some travel lodges will give you rooms for as little as GBP 24.00 per night. But last year I stayed in one in Carlisle in the Lake District and I'll never stay in one again.

  • Liked — Location, price and cleanliness
  • Disliked — No free internet, late check-in time.
  • Stayed October 2008, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank DocMoMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgr_PI_Tower_Bridge, General Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 7 January 2009
Thank you for taking the time to write your comments on trip advisor it is always great to receive feedback from our guests. I was a concerned to learn of some of your comments however would like to clarify if it was Premier Inn London Tower Bridge or Travelodge where you stayed as some of the comments i.e check in time, luggage facilities are not in line with our company policies.

If you would be so kind to contact us we would greatly appreciate it.

Regards
Premier Inn London Tower Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
plymouth
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 3 November 2008

Room quiet and cleanish. No tourist info available at all (including bus routes/tubes) . Internet costs 20 per min. DO NOT EAT AT RESTAURANT - cold chicken sent to our table after 1 1/2 wait - reheated in microwave after complaint.!! Ques out the door for breakfast. Extremely poorly managed.

  • Liked — Room
  • Disliked — Dining
  • Stayed October 2008, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank tigalily23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgr_PI_Tower_Bridge, Manager at Premier Inn London Tower Bridge Hotel, responded to this review, 7 January 2009
Firstly may I apologise for not responding sooner to your review please be assured that this does not mean your feedback is not important to us.

I was sorry to learn that you had not had an enjoyable stay with us and therefore would welcome the opportunity to discuss this further with you if possible.

Therefore if you could contact the hotel at your convenience I would greatly appreciate it our number is 0870 2383303 option 3.

I look forward to hearing from you.

General Manager
Premier Inn London Tower Bridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NE England
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 30 October 2008

We have just stayed for two nights at this hotel. The location is within easy walking distance of tower bridge and local tube stations.
The hotel is clean and tidy, the rooms are of a good size and we liked the fact that the single bed for the child was a 'proper' bed.
HOWEVER there is no communication between the reception and the restaurant. Our reservation had not been given to the restaurant and neither had the families in front of us in the queue. It was half term so you can imagine the choas. It took 1 hour to get any food, we had to go and get our wine order from the bar where it was sitting waiting for someone to bring it over.
There was no communication at all from the staff and indeed there seemed to be no one in charge. Despite this when we got the food it was good. Then the service went from terribly slow to too fast, we still had our starters on the table and the main course was presented!!
It didn't get any better for breakfast which is self service apart from there wasn't much to help yourself to, yoghurts, fresh fruit, muffins, croissants, fried eggs all had empty containers. The second morning however there was someone who appeared to be taking charge and everything that was advertised was freely available.
We had a bottle of Iona Sauvignon Blanc which is described as a South African Cloudy Bay, believe me it is nothing like a Cloudy Bay and the cheaper Orca is much better value.

  • Disliked — The restaurant service
  • Stayed October 2008, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank NEEnglandFooty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Tower Bridge Hotel

Property: Premier Inn London Tower Bridge Hotel
Address: 159 Tower Bridge Road, London SE1 3LP, England
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#87 Family Hotel in London
#91 Best Value Hotel in London
#95 Romantic Hotel in London
#150 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Tower Bridge Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Minutes from the historic Tower of London, the riverside Design Museum and arty Bermondsey Street. ... more   less 
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Also Known As:
Premier Inn London Tower Bridge Hotel London
London Premier Inn

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