Having booked and paid for a twin room in Bayswater at the Apollo, we were shocked and dismayed to be told on arrival that there was no room!! We were given a printed page of directions to another Hotel near S Kensington! No explanation given, no offer of help to pay the GBP10 taxi fare to get to the next hotel, just an apology and a request to leave!!! Judging by the speedy production of the directions I guess this change of location must happen regularly. We never saw the rooms at Apollo- the alternative was clean and adequate BUT, it was not in Bayswater where we had chosen to stay!! Friends are located nearby and that`s why we chose Bayswater and the Apollo. To arrive and be told to move 3 miles away is totally unacceptable. Other families and small groups were also having the same trouble and expensive re-location. This was all booked through `The Olotels team`- which in my opinion should be regarded as the O no lotels as they have ON0location consideration for their guests and an Offyougolo attitude to the difficult situation guests find themselves in when they sell rooms that are not available! Avoid this group at all costs- provided by trivago
- Official Description (provided by the hotel):
- Apollo Hotel London Featuring affordable accommodations in the heart of central London, the Apollo Hotel located right on the border of London's magnificent Hyde Park. Guests at Apollo Hotel Bayswater could not ask for a better location, wit the tube stations at Queensway and Bayswater both close by, between them serving the Circle, District and Central Lines to destinations such as Westminster, the Tower of London, Notting Hill, St Paul's Cathedral and Kings Cross. All guest rooms are comfortably furnished, equipped with modern amenities such as private bathroom facilities, Colour TV, direct dial telephone, tea/coffee making facilities, WiFi Internet Access (charges apply) and 24hr reception. We look forward to welcoming you to the Apollo Hotel in London. ... more less
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- Also Known As:
- Apollo Hotel Bayswater
- Apollo Hotel London