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“OK (just about)”

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Grange White Hall Hotel
Ranked #588 of 1,068 Hotels in London
Dublin, Ireland
Level 6 Contributor
149 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 2,895 helpful votes
“OK (just about)”
Reviewed 18 May 2009

The room we had at The White Hall (for an extra £25.00 pn) was great (overlooking the gardens) but everything else about the hotel was just mediocre. The restaurant and the bar were particularly grim. The staff were cheerless and gave off a couldn't care less attitude.

There is just no comparison between this hotel and the Montague on the Gardens across the road, where we usually stay - that hotel is in a completely different league - and you'd be surprised how little extra it costs, but even if it cost twice as much it would be worth it.

No aircon in the bedrooms make this hotel a no-go arear in the Summer.

All in all, a pretty typical (second rate) Grange hotel.

  • Stayed May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank CIARB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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brighton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2009

I decided at the last minute (2 days notice) to take my girlfriend to london for a couple of days for her birthday. Going to watch a show in leicester square I needed to find somewhere near by on a reasonable budget as I'd rather spend the money on her than somewhere to sleep! At £69 for the night with a continental breakfast the grange white hall was one of the cheapest and pretty close to where we needed to be.
Spending this amount in this location was a bit of a worry but we were both pleasantly surpised at the room, service and breakfast, all spot on!!! Would highly recomend at twice the price!!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bigshowmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norway
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 March 2009

We were a bit surprised to find that our rooms were in the basement, but they were actually very nice. Big rooms, good bed and a clean bathroom. Staff was very polite and helpful. They did everything to satisfy us. The location is very good. Just about ten minutes walk from Oxford street. This hotel is not a fashionable, glamouros one, but a place where you really can feel like home. We will surely come back.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MuskatNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 February 2009

We stayed at the White Hall on our first trip to London and found the location very handy for getting around. The staff were pleasant and helpful with local and tourist information. We had a twin room on the street front which was nice & roomy, but the street noise in the early mornings was a little intrusive. The pillows were great! The continental breakfasts were good. We had a second stay at the White hall and had a room overlooking the Museum which was quieter but a little smaller than the front room, but still adequate for our needs. Only drawback was that you had to ask for a key to the minibar from reception.

  • Stayed January 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lovetravelaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, UT
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 October 2008

We stayed at the Grange Whitehall years ago and had a good experience so we didn't hesitate to book there again. Soon after arriving at the hotel we realized we had made a mistake. Our room was in the basement down a poorly lit, musty hall. The room itself was OK at first glance, but soon after check-in we bagan to experience problems. Trouble began we we started having problems with the amenities in the room.

Negatives:
1. The shower was cold and the temperature wouldn't adjust. After muscling the control it gradually became scalding hot. It required a call to the desk to get that fixed. After that it was OK.

2. The hair dryer. When I turned in on the first time it ran for about a minute or less and then turned off and wouldn't start again for 3-4 minutes. Another call to the desk. We were told it was designed that way. Why? No good answer. My wife went around with wet hair for three days.

3. Any time we asked for anything it took hours for it to come to our room. A spare blanket, extra pillows, ice all took forever to arrive. The last time we asked for ice it was delivered promptly, but the next morning we discovered soggy bread crumbs in the melted ice.

4. The bedspread. The first night my wilfe got a little cood so she pulled the bed spread up to use as a blanket only to be greeted by a horrible order. She slept cold the rest of the night.

5. The television. The remote didn't work. When I brought that to the attention of the desk of on of the workers messed around with it and told me I needed to hold the remote flat, turn the tv so it faced me directly, none of which helped. Finally he shrugged his shoulders and walked out. That was annoying but not horrible since there wasn't much to watch anyway.

Positives:

1. Good location. Right arond the corner from the British Musem and close to two tube stops.

2. Fairly reasonably priced.

3. Mostly friendly, although not terribly attentive staff.

  • Liked — Location
  • Disliked — All the things that didn't work.
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank joeumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

OC, California
Level 6 Contributor
124 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 28 August 2008

Stayed here for three nights in two rooms with two teenage girls and a younger son. Got a pretty good room rate, all considered, and the location is'nt all that bad...just around the corner from the British Museum.

Convenience is pretty good. Just off Russell Square on the Picadillly line (although we found the Holborne underground station is more convenient and is also on the Central line) which you can get to direct from Heathrow. This is also pretty close to the St. Pancras rail station, if you happen to be taking the Eurostar to Paris (which we did, but on a return trip where we stayed at a hotel near Paddington).

The hotel and the room itself is a little past its prime, with the furnishings and the upholstry a little worn. If you are used to a Hilton you will be disappointed. Our showerhead came off when my wife took her first shower, but it was fixed when we came back to the room and never came off again. At the same time the rooms are relatively large and have high ceilings, not something we found many other places. My son was facinated with the glass elevator off the lobby.

The breakfast (included) was fine with a buffet offering somewhat more options (threee juices and...kippered herring?) than we found later in France. The seating, however can get full, so you may find yourself in a pavillion outside rather than in the main dining area if you are late on a weekend.

While somewhat young, and in many cases clearly not native UK, the hotel staff were all helpfull, dilligent and responsible.

Overall, not a bad choice.

  • Liked — The rooms and bathrooms were generous, but european standards.
  • Disliked — Furnishings and uphosltery were a little worn
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KiloTango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2008

Nice hotel, helpful staff and had upgraded room on arrival. comfortable bed and room was very clean. Good breakfast lots of choice and service was good. Room a little stuffy two fans in room which would have been needed if we had a warm summer!!! as no aircon. overall very good fo the price and really good location.

  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deb-n-james
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grange White Hall Hotel

Property: Grange White Hall Hotel
Address: 2-5 Montague Street | Russell Square, London WC1B 5BP, England
Phone Number:
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#346 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grange White Hall Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Traditional Hotel housed within an Edwardian-style building dating from 1800. ... more   less 
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Also Known As:
Grange White Hall London
Hotel Grange White Hall

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