We stayed here on saturday night. We werr able to check in really early around 1030. The main hotel is over the road (very quiet road) where we checked in and were taken over to the suites building.
Staff were really friendly and couldnt be more helpful. We were given the room nearest to the entrance but later asked to move rooms because we were worried about noise of people coming and going. It was no problem changing and staff were nice about it and helped us move to the 3rd floor.
Ground floor room was bigger and cooler, but 3rd floor is also lovely.
Whole hotel is spotlessly clean, luxurious bathrooms and comfy beds and pillows, lovely Elemis toilletries. The only problem is the air con is struggling in our room (622), but in 603 it worked really well.More