Several really good plus points - a good location - about five minutes by bus from Marble Arch in a quiet street, a wonderful comfortable and welcoming lounge, and most of all, absolutely fabulous staff from arrival until collecting our luggage on the evening of check out. The only downside was the room, which although clean and comfortable, was tiny. We had booked a deluxe double, advertised as 'larger than the superior rooms' and 'spacious.' They weren't! The first room was a box with a wall right outside. When I approached the staff they were excellent and upgraded us to a 'Club' room. It didn't seem bigger but must have been slightly so as it had an alcove with a work desk. However the bathroom although clean and well equipped was minuscule, the smallest I have ever encountered. Sitting on the toilet my knees were brushing the opposite wall and I am only 172cm!! Still, we were not in London to sit in our room and the helpfulness of the staff compensated for it.
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- Also Known As:
- Grand Royale London Hyde Park Hotel London
- Shaftesbury London Hyde Park