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“Grand, more very good, but great location”

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Grand Royale London Hyde Park
Ranked #253 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 27 February 2014

Just returned from a 3 night stay, Monday through to Thursday - departure day. This review is based in a couple spending some quality time away from the kids, and wanting to take in some of the highlights of London. We didn't take full advantage of the breakfast, dining in, or lounge bar. That said, if your looking for something with a little character we would most recommend this hotel. This is our 3rd visit to London in the last 18 months, if I can suggest the following, it may inform your decision making.

1. Your opposite Kensington Gardens, 2 minutes walk!

2. 5 minutes away on foot is Queensway, Central Line which gets you to pretty much into the heart of things in 3 or 4 stops, plus all other main lines in less than 10 minutes.

3. Kensington Gardens leads to Hyde Park, which is a good 15 to 20 minutes walk - in park area, what more could you want weather permitting before you hit the business of London.

4. We took in a major London show, and were there in 25 minutes, that's walking and tube - if all goes well.

5. We visited a renown London Restaurant in Mayfair, walking and tube 25 minutes.

6. Euston station to Queensway, and walking into the Hotel - walking and tube - 35 minutes.

7. Great location - quiet enough with the parks, but within touching distance of the hustle and bustle.

8. Concession for this, a relatively small room, stepped entrance and best described as compact, but I am 6ft 4 - so please put this context.

9. Most comfortable bed, and a good nights sleep, there are no doubt bigger rooms.

TOP TIP

If you book direct through their website you get a complimentary breakfast
- so take advantage. We booked through a separate website and on arrival felt £25.00 for a breakfast for 2 a little expensive.

Would we stay again - yes, but we had a view of Inverness Terrace.

Hope this helps.

Stayed: February 2014, travelled as a couple
1  Thank klick4nick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you for staying with us at the Grand Royale London Hyde Park.

I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service.

We will look forward to welcome you back and do let me know if I can be of any further assistance.

Yours Sincerely,

Ankur Sehgal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,257 - 2,263 of 4,201 reviews

Reviewed 27 February 2014

Excellent location with buses and tube just around the corner.Staff very friendly and serviceoriented. The rooms are small - but it´s clean and the bed very comfortable. Will definitely stay there on my next trip to London.

  • Stayed: February 2014, travelled with family
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Thank Anna-Greta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you for staying at Grand Royale London Hyde Park.

Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service.

We look forward to having the opportunity of welcoming you back to the Grand Royale London Hyde Park in the not too distant future.

Yours Sincerely,
Ankur Sehgal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

Excellent hotel, only one tiny problem - shower not the world's best or hottest (glad I didn't have to wash my hair) That said, would 100% stay here again. We were originally booked into another Shaftesbury hotel on the same street but building works on, so they moved us here. So glad they did. Gem of a place - excellent breakfast, 5 mins walk to Bayswater tube. SUPERB staff (though we did have to ask 3 times for coffee/tea at breakfast!) Wouldn't class our room as Deluxe (002 in the basement) more standard but again would definately stay here again. Bed was large and very comfortable.

Room Tip: We stayed in 002 basement (with large window) was cold if you turned off the air con but otherwise g...
See more room tips
  • Stayed: February 2014, travelled as a couple
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Thank Kazbob61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Grand Royale London Hyde Park.

We are sorry to hear the issue encountered with the shower due to unexpected boiler breakdown on that particular which eventually got resolved swiftly..

Once again, thank you for your valuable feedback for the customer service & we will be sharing your feedback with the entire team.

We will be eagerly looking forward to welcome you soon in the near future.

Your Sincerely,
Ankur Sehgal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

This is a cosy and vintage hotel with great service and extensive breakfast. The room (club single) was London-like rather small sized but very well equipped.

Better book on their website and register for premier member access, there you get very reasonable prices.

  • Stayed: February 2014, travelled on business
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Thank Manuel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you for your comments regarding your recent booking with us here at the Grand Royale London Hyde Park.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Thank you again for your time and we appreciate your loyalty to our brand.

Yours Sincerely,
Ankur Sehgal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2014

Very good location. Two minute walk to queens way tube and bays water tube stations. Two minute walk to secure car park with reasonable rates. Lovely breakfast. Polite and helpful staff. Clean room. Only downside was the size of the room. It had all amenities you would expect of a four star room, it was just very little space to get ready and move around in.
Thoroughly enjoyed our stay and would recommend it.

  • Stayed: February 2014, travelled as a couple
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Thank Jayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you staying with us at the Grand Royale.

We are pleased to know that your stay with us was pleasant and your feedback will be shared with the team which will help us to maintain our service level.

We hope to see you back some time in future and do let me know if I can be of any further assistance.

Yours Sincerely,
Ankur Sehgal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

A decent little hotel. Good value. Great location. Be realistic about your expectations with this one. A lot of reviews have mentioned the tiny rooms. They are indeed minute however they are comfortable and adequate. Well ours was (208).
Not so thrilled with the minicab service they use. The guy didn't know where he was going, didn't have sat navigation,asked us look look it up on our phones, he didn't have change, kicked us out in the vague area 'cos he had to be somewhere else'
I would stay here again .We thoroughly enjoyed our visit.

  • Stayed: February 2014
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2  Thank SuHDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 1 March 2014

Dear Guest,

Thank you very much for your valuable feedback.

We are pleased to read your review and happy to know that you enjoyed your stay at the Grand Royale London Hyde Park.

We have also passed on your feedback to the Car Company with regards to taxi issue and will certainly do the needful in order to prevent this sort of issues in future.

We will be eagerly looking forward to welcome you soon in the near future.

Your Sincerely,
Ankur Sehgal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

Beautiful hotel in a perfect location, close to all the attractions but quiet enough for a lovely night's sleep. Room was very smart and comfortable, clean and well equipped. Delighted to find a super king size bed. Breakfast delicious, plentiful and lots of choice. Staff very friendly and helpful. We will definitely be back.
Ignore my ratings for pool and fitness rooms. Clicked on it in error and couldn't work out how to cancel. I did not expect or want these facilities.

  • Stayed: February 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Thank karenhuttonakela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnkurSehgal, Manager at Grand Royale London Hyde Park, responded to this reviewResponded 24 February 2014

Dear Guest,

Thank you staying with us at the Grand Royale.

We are pleased to know that your stay with us was pleasant and your feedback will be shared with the team which will help us to maintain our service level.

We hope to see you back some time in future and do let me know if I can be of any further assistance.

Yours Sincerely,
Ankur Sehgal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, London W2 3JP, England
Phone Number:
Region: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#183 Business Hotel in London
#187 Luxury Hotel in London
#309 Romantic Hotel in London
Price Range: £85 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Royale London Hyde Park 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park

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