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“Set your expectations..... low”

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Royal National Hotel
Ranked #877 of 1,072 Hotels in London
Reviewed 19 April 2011

We were booked into this hotel via Superbreaks so were not expecting great things -

The positives - great location, 2 mins from Russell Sq tube. Massive hotel reasonably clean & comfy, does what is say on the tin. Opposite the tube station in small shopping complex that has Nandos Yo Sushi etc if you fancy a bite to eat close to the hotel. The Marquis of Cornwall pub is very nice too

The Negatives - over run with school/student trips, 1000's of kids everywhere. Lifts dont all work, very slow check in. Left luggage 50p to leave your stuff in a big room then retrieve it yourself, if you can find it. Breakfast was a joke, massive queue to get in then find your own seat(s) in a canteen style arrangement. The foreign guests with their cavalier approach to queuing makes it every man for himself at the tea/coffee machine. English breakfast was $4.50 extra . Would be a better idea to find a local cafe in my opinion

Would be ideal for a football trip or budget stay if all you need is somewhere to sleep/shower. Not really suited to families in my opinion

  • Stayed: April 2011, travelled with family
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Thank stevefrombirtley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,553 - 2,559 of 8,100 reviews

Reviewed 16 April 2011

over run with kids only one lift working on 4th floor could not fined the stairs, would of thought it would have a choice of either a full english breakfast or continental breakfast not have to pay for the full english and could of done with more tea and coffe Wont bother again.

  • Stayed: April 2011, travelled as a couple
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Thank peter03091961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2011

The on ly good thing about this hotel was the location: very central, easy access to the rest of the city. But that´s all.
All the rest was really awfull: to start, breakfast was of poor quality, specially the fruit, which was not to eat if you wanted to enjoy the rest of the day. The room was smelly, also the corridors. There were 4 lifts, but 2 were out of order during our whole stay: imagine how chaotic can it be taking into account this is one the the biggest hotel in London! The day we left 3 out of 4 lifts were out of order: it took us more than half an hour to get downstairs to check out, as during the morning everyone is busy having breakfast, cheking in and out (imagine the chaos!).
Out of service signs turn to be familiar in this hotel, not only in lifts but in bathrooms in the lobby. Finally, the hotel was crowed with teenagers, and at night the hotel seemed to be a massive pijama party, with all those kids in pijama and barefeet messing around!
My biggest complain for this hotel is that nobody brings order in here, and the staff treats the rest of the passengers as if they were treating with kids, when in fact we are grown up people who diserve respect and came to this city for pleasure, work or both.
Do not ever go there! If it´s a question of money, I´m sure there must be something better for the same price.

  • Stayed: April 2011, travelled as a couple
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2  Thank Laura_Argentina_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2011

My husband and I also got back today after spending 3 nights of hell at the Royal National. No, the teenagers are not kept separate from other holidaymakers - the last writer must just have dropped lucky - we were on the 7th floor and our story is completely different.
I am not a person who complains at the drop of a hat but honestly folks, don't even contemplate going there if you value your sleep. Yes, it is one of the biggest hotels in London and so they have to fill it with busloads of people, most of them teenage schoolchildren from abroad, over 3,000 we were told by a member of staff.
They are partying ALL night, flitting from room to room in their nightwear (I saw this with my own eyes). The group which gathered in the room next to ours were screaming and shouting all night. I rang reception at 3.00 a.m., someone came up and and asked them to go back to their own rooms, which they did for 15 mins, then they were back again. Eventually we gave up any hope of getting any sleep, got dressed at 6.00 a.m. and went down to reception to make a formal complaint.as the party was still in full swing. The 2 female school tutors who were in a room at the far end of the ocrridor were contacted and were asked to meet a security guard outside the room where the noise was.They had obviously been woken from a deep sleep (lucky them), still in their pyjamas and looked at us as though WE were the nuisances. Ten pupils came out of that room and they had been in there all night. We later spoke to another group of people who had had exactly the same experience on floor 6.
By the way - take your own shower gel - none supplied.
Tea and coffee supplies very frugal and unknown brands.
After queueing 20 minutes each morning for breakfast, no staggering of times, everyone just piles in. The dining room resembles a works canteen but full of noisy teenagers. The usual english breakfast is there but it is luke warm. The toast on offer is thin white sliced bread, very slightly toasted, piled on a tray where it goes cold and bends when you pick it up.
Well, off to bed now to catch up on some sleep and try to put this experience behind us.

  • Stayed: April 2011, travelled as a couple
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2  Thank JandD21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2011

Nice but impersonal hotel.Convenient.Close to tube and British museum.
Helpful staff. Clean. Big bedrooms. It's just fine for London tourism. Breakfast too simple!
Go to the pub which is behind the tube station-nice!!!!!

  • Stayed: June 2010, travelled as a couple
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1  Thank nikikli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2011

We have just stayed 3 nights at this hotel. When my partner booked this hotel a month ago and I then read the reviews I have to admit we had a stinking row! Maybe it was because we were expecting the worse that we were very pleasantly surprised! Yes the hotel is used for school trips but that was no problem at all. It seemed that the school trips were accommodated on different floors to us as we didnt see them on the coridoors. We had a refurbished room on the second floor which was excellent and a decent size.The room overlooked the entrance which is a square courtyard. My partner is a Victor Meldrew who can be irritated by a ticking clock! and yes we could hear a gentle hubbub of chattering voices from the foyer until we fell asleep but it wasnt disturbing. When arriving at the hotel we were quickly attended to by polite staff. We went down to the breakfast room at 9.30am each morning and it was very quiet so I presume that it is much busier if you go down early . I am quite fussy about breakfast but I was pleased to find muesli amongst the cereals and also a choice of 4 fruits . We had paid for an English Breakfast and we weren't disappointed .There was scrambled eggs, fried eggs, beans, tomatoes, bacon, sausage all cooked well. There was toast and marmalade of course aswell . Even though my partner was on crutches due to a torn ligament we managed to walk to Covent Garden (10 minutes) and Waterloo Bridge (25 mins) the first day. Next day we paid £26 each at reception for a 24 hour bus/river pass. We had a great time in the 4 days we were there. We went on the Eye (£19) and the dungeons which are near Tower Bridge are worth a visit -very entertaining!(£23). The walk to Aldwich Theatre and Drury Lane was about 20 mins.The walk from Kings Cross was 15/20 mins . We will go again and definitely use the same hotel .

  • Stayed: April 2011, travelled as a couple
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Thank Carol186411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2011

you get what you pay for hotel was huge but never seemed overcrowed really handy for kings cross station ,soho,covent garden ect. good crash pad for a football trip breakfast not the best but ok. would use again for the same purpose

Room Tip: would only recommend for crash pad
  • Stayed: March 2011, travelled with friends
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Thank wellmanLanarkashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal National Hotel

Address: 38-51 Bedford Way, London WC1H 0DG, England
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #877 of 1,072 Hotels in London
Price Range: £75 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal National Hotel 3*
Number of rooms: 1630
Official Description (provided by the hotel):
A unique and lively hotel with unparalleled facilities and direct London Underground link with Heathrow Airport. The Royal National offers a variety of drinking and dining options including a pizzeria, carvery, pub, bar and a coffee shop. ... more   less 
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Also Known As:
Royal National London
Hotel Royal National
Hotel National Royal
National Hotel London

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