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“Never again” 1 of 5 bubbles
Review of Royal National Hotel

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Royal National Hotel
Ranked #877 of 1,089 Hotels in London
Stockholm, Sweden
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Never again”
1 of 5 bubbles Reviewed 28 June 2014

Very good situated but that´s all! Too much people all over the Hotel,not very serviceminded emplyees in the concierge.Ok breakfast but too much noice in the breakfast room!
The room was very small and the beds not very comfortable!No fridge in the room-the only Hotel I have been too without shampoo in the shower!One morning there were no hot water in the shower!
I will not use this Hotel again! Seems to be a too cheap hotel but still not value for the money!
The noise from the traffic if you have a room facing Woburn Place was terrible-it sounded as the cars was in the room even if window was closed!
No swimmingpool as said in the Hotel Information -nor fitnesscenter!

Room Tip: Find another hotel!
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  • Stayed June 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lennart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,510 reviews from our community

Traveller rating
    346
    1,633
    3,020
    1,241
    1,270
See reviews for
2,123
1,877
374
437
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (698)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bristol, United Kingdom
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Good for weekend in london, however it's quite a walk fo theatre land from this hotel, breakfast was good and rooms were ok. staff friendly.

Too far away from theater land for me, other than that, good location.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cherry-Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenrothes, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Stayed for 3 nights found the room of good quality very clean staff really polite and helpful we walked into Chinatown and the theatre it only took 20-30 minutes but there is an underground two mins from hotel and big bus tours stop outside hotel london pub at hotel is very reasonably priced the only down was breakfast as it was very disorganised queuing for cooked breakfast and getting a table wasn't easy but overall the hotel was good

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank standjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 28 June 2014

Just came back from a trip that I longed for, totally turned off by the Royal National. Room too hot, noisy, outdated, and smelly. Lousy breakfast, long line ups, starts at 7:00pm, not for people who has early flights.

Not fit for young kids - sink has two separate taps for hot and cold water, though with sign "caution hot water" posted. What if kids don't read?

Not fit for youth - wifi not as promised, The Cloud took me one hour to sign in, has to sign in again the next day.

Not fit for Adults - only one outlet found in the entire room. What if I need to charge my cell phone, iPad, camera battery, and computer at the same time? Another option: stay up all night to charge all your gadgets.

Not fit for seniors - bath tub too high and slippery, twin beds have wheels, all you need is sit on the bed, slip away, and fall. Bed too soft.

LOUSY SERVICE!!!!
Took me two hours to struggle with the payphone, when all I need is a 2-minute help from the staff to confirm my tour. Reason for not helping - "your tour is not booked through us, you have to call from the pay phone". All three Consierge staff were standing there doing nothing!
- First, I have no coins for the pay phone and I was asked to purchase a phone card, even though I was willing to make my local call from my room.
- Then the phone card did not work on local calls,
- Then I was sent upstairs to make my call.
- Then I was sent down by the operator to "register" at the reception before making calls.
- Then I went down and there were 50 people ahead of me at the reception.
- Then I have to call my agent in Canada to confirm for me, using that phone card I purchased.
- Then I have to call my agent again to confirm.
Mission done in 2 hours.

Fire those Consierge Staff who were on duty on June 24 3:30 to 5:30 p.m. please, if Royal National wants to survive.

Room Tip: Never, never, never choose this hotel.
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  • Stayed June 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Kathleen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hexham, United Kingdom
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 26 June 2014

This hotel is cheap and if you are only interested in a reasonably clean place to sleep, it's OK. If you are looking for a place with something more than the bare essentials then don't stay here. There was a problem with the check-in which took some time to resolve and it was the fault of the staff, not me. There was a bath but no bath plug. I noticed someone else's hair clip on the floor in the corner of the bathroom The queue for breakfast was so long, I gave up and went out to a cafe to buy breakfast even though it had been included in the hotel price. I suppose I would stay here again if there was nowhere else available but it wouldn't be my first choice.

One thing in its favour is the central location.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Christine2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 25 June 2014

We knew this was a budget hotel when we booked it and were happy with our choice. Great proximity for train station and getting around. Our rooms were very clean, new and serviced very well. We stayed in the south side which was quiet and we found all staff very helpful.A bargain!

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Janet292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 25 June 2014

Dated, noisy, soul destroying. The hotel was booked for me by another company and I regret not changing it.
I tried to get lunch in the Italian on the grounds and having picked up a menu waited 25 minutes for the waiter before I left and headed to the local shopping centre.

There is a tiny bar of soap in the bathroom, no shampoo so bring your own,the breakfast is like something from a prison except I would expect prison food to be better. Do yourself a favour and have breakfast somewhere else, Brunswick S.C. is nearby

Surely it's possible to run a budget hotel better than this.

Room Tip: Book a different hotel.
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  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank LittleIslander2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal National Hotel

Property: Royal National Hotel
Address: 38-51 Bedford Way, London WC1H 0DG, England
Region: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #877 of 1,089 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Royal National Hotel 3*
Number of rooms: 1630
Official Description (provided by the hotel):
A unique and lively hotel with unparalleled facilities and direct London Underground link with Heathrow Airport. The Royal National offers a variety of drinking and dining options including a pizzeria, carvery, pub, bar and a coffee shop. ... more   less 
Reservation Options:
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Also Known As:
Royal National London
Hotel Royal National
Hotel National Royal
National Hotel London

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