I stayed here for 2nights with my sister a few weeks ago. When we got there we had to que up for 20minutes to check in then was given directions to the room. When we finally found the room we noticed that under tge beds were crisp and chocolate packets under one of the beds. When using the bathroom I also noticed a pungent smell coming from the wash basin when the tap was turned on. In the morning we went down to breakfast and after wueing outside the cafeteria for what felt like an hour but was around half hour a very rude lady said we had to sit at the end of s table that was set for 4 people. There were already 2 people sat at the table in the middle of eating there breakfast. My sister asked if we could have a table to ourselfs and the lady showed us to another table that had just become free but then said that two more people WILL be seated next to us. The lady was very blunt and did not smile. After going out for the day I returned to the room and although housekeeping had been in and replaced the towels I noticed the crisp and chocolate wrappers were still under one of the beds. There were also a pile of plates left outside a room in the corridor when we first checked in and they were still there after returning to my room the night after. We could not wait to leave and did not stay for breakfast the second morning.
- Official Description (provided by the hotel):
- A unique and lively hotel with unparalleled facilities and direct London Underground link with Heathrow Airport. The Royal National offers a variety of drinking and dining options including a pizzeria, carvery, pub, bar and a coffee shop. ... more less
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- Also Known As:
- Royal National London
- Hotel Royal National
- Hotel National Royal
- National Hotel London