From booking the Hotel to checking out, we were made to feel really special! Jennelynne, who made the original booking for us, couldn't have been more helpful. She made a suggestion which enabled us to have an upgrade to an Executive room and when I told her it was a belated celebration for my birthday, she organised a bottle of wine to be placed in our room, along with fruit and fresh flowers. The Hotel is stunning and as we travelled via Victoria Tube station, couldn't have been more convenient. The décor is very olde worlde but the room amenities are modern, with a lovely monsoon shower, freeview TV, and a mini-bar tucked away discreetly. We had a fabulous super-king bed with a sofa, coffee-table and chairs to sit and have a 'brew'. also, having access to the Club Lounge meant we had a relatively inexpensive evening sitting chatting to a very nice American family. There were snacks available with the drinks too. Having a practically private dining room for breakfast was lovely too. The open top tour buses, which are a must to get all the sites in, stop right outside the door!! All in all, a wonderful experience for our first 'tourist' experience of London. Having seen (from the top of the bus) some of the more crowded areas of London, we realised what a lovely elite place the Hotel was actually in!!. Today, two days after our stay, I had a phonecallf rom Jennelynne, checking that everything was okay and that we had enjoyed ourselves!! Wonderful customer service, and we would definitely stay there again, and would certainly recommend it to anyone else :)
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Priceline, Odigeo, Nozio Netplan srl, Ebookers, Ctrip TA, HotelsClick, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your The Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Grosvenor, London Hotel London
- Grosvenor Hotel London
- Thistle Victoria